Fire Dispatcher: Emergency Communications Pro

911 Emergency Communications; Orchard (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Orchard, TX is seeking fire dispatchers to coordinate emergency responses from a centralized communications center. You will receive incident details, relay critical information, and manage resource assignments across multiple units.

The role requires clear radio communication, precise data entry, and the ability to follow established response plans. Work may involve shift work, including nights and weekends, to ensure continuous coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems and accurate data entry.
• Familiarity with maps and radio communication is beneficial.
• Fire dispatch certification or related coursework may be required for certain roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps usage

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Orchard, TX is seeking fire dispatchers to coordinate emergency responses from a centralized communications center. You will receive incident details, relay critical information, and manage resource assignments across multiple units.

The role requires clear radio communication, precise data entry, and the ability to follow established response plans. Work may involve shift work, including nights and weekends, to ensure continuous coverage.