Fire Communications Dispatcher | 24/7 Emergency Ops

911 Emergency Communications; Industry (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Industry Fire Department invites qualified applicants to join our dispatch team. Fire Dispatchers coordinate responses, relay critical information, and support responders during fires, rescues, and hazards from a centralized communications center.

Successful candidates will handle incident data accurately, monitor radio channels, and follow established plans. Training and certification may be required. Overtime and rotating shifts are common to ensure 24/7 coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Industry Fire Department invites qualified applicants to join our dispatch team. Fire Dispatchers coordinate responses, relay critical information, and support responders during fires, rescues, and hazards from a centralized communications center.

Successful candidates will handle incident data accurately, monitor radio channels, and follow established plans. Training and certification may be required. Overtime and rotating shifts are common to ensure 24/7 coverage.