Fire Communications Dispatcher - 24/7 Emergency Response

911 Emergency Communications; East St. Louis (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Job summary

911 Emergency Communications in East Saint Louis, IL is seeking Fire Dispatchers to coordinate fire responses, document incidents, and maintain radio communications. The role involves verifying locations, alerting units, and supporting incident management on a 24/7 schedule.

Qualifications include a high school diploma and possible fire dispatch or EMS training. Computer literacy, accurate data entry, maps, and radio use are essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma

Job description

911 Emergency Communications in East Saint Louis, IL is seeking Fire Dispatchers to coordinate fire responses, document incidents, and maintain radio communications. The role involves verifying locations, alerting units, and supporting incident management on a 24/7 schedule.

Qualifications include a high school diploma and possible fire dispatch or EMS training. Computer literacy, accurate data entry, maps, and radio use are essential.