Fire Communications Dispatcher – 24/7 Emergency Ops

911 Emergency Communications; Town of Sand Creek (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking skilled fire dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies in Sand Creek, WI. The role emphasizes accurate information handling, clear radio communication, and adherence to established response plans.

Applicants should be prepared for flexible shifts including nights and overtime. Ideal candidates will have a high school diploma or GED, familiarity with computer systems and data entry, and strong

Qualifications

• A high school diploma or GED is commonly required.
• Experience with fire communications or dispatch training is preferred.
• Strong data entry and map-reading skills are beneficial.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Calm under pressure

Radio communication

Education

High school diploma or GED

Tools

Computer systems

Data entry

Maps

Job description

911 Emergency Communications is seeking skilled fire dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies in Sand Creek, WI. The role emphasizes accurate information handling, clear radio communication, and adherence to established response plans.

Applicants should be prepared for flexible shifts including nights and overtime. Ideal candidates will have a high school diploma or GED, familiarity with computer systems and data entry, and strong