Fire Communications Dispatcher - 24/7 Emergency Ops

911 Emergency Communications; Black Hawk (SD); On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Black Hawk, SD, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision and in coordination with authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Computer systems

Education

High School Diploma or GED

Tools

Maps

Computer systems

Job description

911 Emergency Communications in Black Hawk, SD, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling, clear radio communication, and adherence to established response plans under supervision and in coordination with authorized personnel.