Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Macedon (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Macedon, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication. Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments, and schedules may include overnight, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMT/incident-management coursework may be required for some assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

911 Emergency Communications in Macedon, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication. Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments, and schedules may include overnight, weekends, and holidays.