Fire Communications Dispatcher: 24/7 Critical Response

Emergency Telecommunicator Services; Brandon (SD); On-site; USD 50,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Brandon, SD is seeking a Fire Dispatcher to coordinate responses for fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining radio communications with responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch certification or emergency medical dispatch training.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Multitasking

Radio communication

Data entry

Maps

Education

High school diploma

Fire dispatch training

EMD/EMS dispatch training

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Brandon, SD is seeking a Fire Dispatcher to coordinate responses for fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining radio communications with responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch certification or emergency medical dispatch training.