Fire Communications Dispatcher (24/7 Critical Response)

911 Emergency Communications; North Carolina; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Job summary

911 Emergency Communications in Magnolia, NC seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires strong organization, accurate data entry, and the ability to follow established response plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication is important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Magnolia, NC seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires strong organization, accurate data entry, and the ability to follow established response plans and directions from authorized personnel.