Fire Alarms FLS Sys Technician

Phase2 Technology; Austin (TX); On-site; USD 47,029 - 57,480; Full time

Benefits offered by this job

Competitive health benefits

Generous paid vacation

Tuition assistance

Job summary

A prominent facilities management company in Austin seeks a skilled technician for fire alarm systems maintenance. This role involves performing preventative maintenance, providing customer support, and documenting system operations. Candidates should have at least four years of experience, NICET Level II certification, and a valid fire alarm license. The successful applicant will benefit from comprehensive training programs, competitive health benefits, and a supportive environment that values operational excellence and team collaboration.

Qualifications

• Four years of journey-level installation/repair/maintenance experience.
• Ability to multitask and work in a team.
• Demonstrated excellent communication and customer service skills.

Responsibilities

• Perform routine and preventative maintenance on fire alarm systems.
• Provide timely and courteous customer service.
• Keep accurate documentation of all systems.

Skills

experience in fire alarm systems

customer service skills

team collaboration

Education

High school graduation or GED

NICET Level II certification

Valid Commercial State Fire Alarm License

Tools

fire alarm systems

computerized service request systems

Job description

Join the Facilities Operations and Maintenance team, a highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community.

Maintenance Operations, a branch of the Facilities Operations and Maintenance Division, provides comprehensive maintenance services in support of the University's operations.

Our teams provide a comprehensive array of qualified services, backed by our licensed and certified technicians, and offer opportunities for continuing education and trade license stipends.

Our goal is to self-identify operations and maintenance issues long before our clients realize a repair is needed and take a thoughtful approach to using resources, structuring processes, and providing the best client service and use of university resources.

With this approach in mind, the team is organized into a zone-based structure and employs flexible work hours, data analysis, and technology to meet operational goals.

Your skills will make a difference. You'll be working for a university internationally recognized for its academic programs and research. Your work will contribute to operational excellence and enhance the student experience.

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities.
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT shuttle and Austin CapMetro buses with staff ID card
• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

Purpose

To provide journey level work associated with fire‑life‑safety equipment, systems, and/or to their components.

Responsibilities

• Performs both routine and preventative maintenance on fire alarm systems, and assists with fire sprinkler inspections when required. Performs repair, replacement, upgrade and remodel of fire alarm systems. Assists with new fire alarm system commissioning.
• Provides timely and courteous customer service, keeps supervisors and team members up to date on daily work order status, and ensures clear communication channels and customer expectations are met. Helps other shops and team members in the accomplishment of shop goals related to key performance indicators.
• Completes paperwork accurately and on time; provides equipment information for UT Works updates; keeps accurate and up‑to‑date documentation of all systems.
• Trains others within shop; uses leadership skills to advance the shop toward its goals.
• Keeps up to date on all code changes, testing procedures, and product knowledge; reads and interprets drawings and technical manuals; performs work from written and verbal instructions in accordance with established safety procedures.
• Supports outages, coordinates with contractors and other entities, and responds/gives guidance to emergency personnel. Performs follow‑up investigations to assure proper operation of fire systems during actual fires.
• Generates material lists and acquires materials for efficient work; keeps accurate records of materials used and maintains daily time reports to document details of the functions performed.
• Performs organizing and cleaning tasks to keep work areas safe and efficient; cleans and keeps electronic equipment and rooms organized; participates in the On‑Call Program.

Required Qualifications

High school graduation or GED. Four years of experience in journey‑level installation/repair/maintenance/operation of fire alarm with electronic background/fire sprinkler equipment. NICET Level II certification. Valid Commercial State Fire Alarm License required.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Associate’s degree in a technical field or equivalent experience. More than four years of the described experience. Experience at the University of Texas or in a university setting. Demonstrated excellent communication skills. Computer experience. Experience with computerized service request system. Demonstrated excellent customer service skills. Proven ability to work with a team of multi‑crafted tradespeople. Graduated from a leadership program. Ability to multi‑task. NICET Level III or above certification in fire alarm/fire sprinkler. Successful completion of the Facilities Services’ Leader Development program.

Salary Range

$52,255 + depending on qualifications

Working Conditions

Environmental Demands

• Uniforms and/or personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around chemical fumes
• May work around standard office conditions
• May work around biohazards
• May work around chemicals
• May work around electrical and mechanical hazards

Physical Tasks

• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs
• Climbing of ladders
• Lifting and moving

Additional Working Conditions

• This position and associated job duties have been designated as essential during extraordinary and emergency situations when the university is closed. Essential personnel must maintain contact with their supervisor and report to work as regularly scheduled unless directed otherwise.
• Required to operate an electronic device such as an iPhone, iPad, or laptop/desktop computer to perform and fulfill time reporting and work management requirements.
• May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays.
• May be exposed to loud noise, high dust and allergen levels.
• May be required to lift up to 50 lbs. Often required to twist, grasp, push, pull and bend.
• May be required to operate job‑related equipment.
• May require tuberculosis screening and occasional use of a respirator.
• May drive University vehicles; if driving, must maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.
• Participate in on‑call program.

Work Shift

• 40 hours a week, five 8‑hour days, or possibly four 10‑hour days with schedule to be determined with supervisor. Some overtime, evenings, weekends, and holidays possible.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for Applicants Who Are NOT Current University Employees or Contingent Workers

You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the application questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that all required materials have been uploaded. Once your application has been submitted, you cannot make changes.

Important for Current University Employees and Contingent Workers

As a current university employee or contingent worker, you must apply within Workday by searching for Find UT Jobs. If you are a current University employee, log‑in to Workday, navigate to your Worker Profile, click the Career link in the left‑hand navigation menu and then update the sections in your Professional Profile before you apply. Your information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E‑Verify

The University of Texas at Austin uses E‑Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E‑Verify is 854197. For more information about E‑Verify, please see the following:

• E‑Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP‑3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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