Fire Alarm Technician I: Field Service & Upgrades

M.C. Dean, Inc.; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

M.C. Dean, Inc. is seeking a Fire Alarm Technician 1 to provide on-site service, troubleshooting, programming, installation and maintenance across FA systems. Roles include testing per NFPA standards, communicating system performance, and preparing inspection reports.

The position emphasizes hands-on work, customer interaction, and adherence to safety protocols. NICET certification progress is supported by the company, with opportunities to grow technical and customer service skills.

Qualifications

• 4 years of relevant experience or
• 2 years technology degree and 2 years of relevant experience
• High level of attention to detail and professional work ethic
• Strong customer service and communication skills
• Ability to lift up to 50 pounds and work at heights

Responsibilities

• Perform testing and inspection of fire alarm systems per NFPA and local code standards.
• Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components.
• Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs.
• Prepare accurate and timely inspection and service reports.
• Perform under supervision mid-size FA system upgrades and installation based on provided drawings and submittals.
• Perform under supervision pre-testing and final inspections for assigned projects.
• Determine materials needed for repairs and order them.
• Develop and maintain relationships with building owners, building managers, and other customer representatives.
• Perform all duties required to successfully complete projects within estimate and according to specifications.
• Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance.
• Perform under supervision installation of low voltage systems.
• Read blueprints and drawings.
• Maintain truck inventory.

Education

High School Diploma (required)

NICET Fire Alarm Systems Level I (required within 90 days)

NICET Fire Alarm Systems Level II (preferred)

Tools

MS Office Suite

SharePoint

Fire Alarm programming software

Bluebeam

Job description

M.C. Dean, Inc. is seeking a Fire Alarm Technician 1 to provide on-site service, troubleshooting, programming, installation and maintenance across FA systems. Roles include testing per NFPA standards, communicating system performance, and preparing inspection reports.

The position emphasizes hands-on work, customer interaction, and adherence to safety protocols. NICET certification progress is supported by the company, with opportunities to grow technical and customer service skills.