Fire Alarm Technician I

Eagle Fire; Knoxville (TN); On-site; USD 35,000 - 60,000; Full time

Job summary

A leading company in life safety and security systems is seeking an Alarm Technician in Knoxville, TN. The candidate will troubleshoot existing equipment and be involved in programming low-voltage systems while ensuring high customer satisfaction. Benefits include a robust referral program and educational reimbursements.

Benefits

$2,000 Employee Referral Program

Relocation Assistance

Boot Reimbursement

Employee Assistance Program

10 Paid Holidays

NICET Test Reimbursement

Tuition Reimbursement

Uniforms Provided

Qualifications

• Experience with Voice/Data, Security, Fire Alarm and CCTV equipment installation and service.
• Must pass a drug test and background check.
• Flexible hours required for customer service.

Responsibilities

• Respond to service calls for troubleshooting and repair.
• Program and test various low-voltage systems.
• Maintain excellent customer relationships.

Skills

Troubleshooting

Customer Relationship Management

Low Voltage Systems Installation

Education

NICET Level II in Fire Alarm Systems

Valid Driver’s License

Tools

Power Tools

Hand Tools

Job description

Building Systems Technology (BST), an Eagle Fire company, is a regional leader in life safety, security, communication, and voice/data systems, with offices throughout East and Middle Tennessee, and Alabama. Serving thousands of customers in the Southeastern United States, BST offers top-notch fire alarm, integrated security, sound, communications, nurse call, voice/data, and custom low-voltage systems. Our clients include commercial and industrial buildings, government installations, schools, universities, hospitals, and other facilities where life safety and security are paramount.

Building Systems Technology, Inc. is an EST Strategic Partner. We offer an excellent benefits program, competitive compensation, and advancement opportunities.

Alarm Technician position responsibilities include, but are not limited to, the following:

• Responding to service calls for troubleshooting and repair of existing equipment
• Programming and testing of various low-voltage systems
• Rotating on-call (available to dispatch for after-hours service when assigned as the primary on-call technician)
• Read and interpret blueprints, diagrams, submittals, specifications, and operational/product manuals
• Carry and move equipment and tools weighing up to 50 lbs.
• Work in unusual and difficult positions such as climbing ladders, scaffolding, lifts, crawl spaces and above ceilings
• Use a variety of hand and power tools
• Establish and maintain excellent relationships with customers and their staff.
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.

Benefits:

In addition to standard benefits, new employees are eligible for BST Perks:

• $2,000 Employee Referral Program
• Relocation Assistance
• Apprenticeship opportunities
• Boot Reimbursement (1x a year)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Test Reimbursement
• Tuition Reimbursement
• Uniforms Provided

Qualifications:

• Experience installing and servicing Voice and Data, Security, Fire Alarm and CCTV equipment.
• NICET Level II, or higher, in Fire Alarm Systems preferred, not required
• Valid driver’s license with good record
• OSHA 10 or higher preferred, not required
• Successfully pass drug test
• Must pass security background check to obtain alarm license.
• Ability to work flexible hours to meet customer requirements. May be required to work overtime and be on call, to respond to emergency situations.

BST. is an Equal Opportunity/Affirmative Action employer.