Fire Alarm Technician Helper

Marmic Fire & Safety Co.; Ashland (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly paychecks

Employee Ownership Program

Sign-on bonus

Tele-health services

401K with company match

Medical, Dental and Vision Insurance

PTO 13 days

7 Paid Holidays

Company vehicle with fuel card

Company cell phone

Uniform and boot allowance

All necessary tools

Job summary

Marmic Fire & Safety Co. is seeking an Alarm Technician Helper to aid in installation, maintenance, and repair of fire alarm systems on-site with experienced technicians. You will learn practical skills while contributing to system inspections for reliability.

This entry-level position emphasizes safety, teamwork, and a readiness to learn. Physical work is required, including lifting up to 50 lbs, with some flexible hours and on-call duties.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Ability to lift 50 lbs+ and perform physical labor.
• Willingness to learn and be on-call as needed.
• Must pass pre-employment background checks and drug screenings.

Responsibilities

• Assist in installation of fire alarm systems, wiring, mounting devices, and connections.
• Support testing of alarm systems and components for functionality.
• Maintain records of installation, testing, and maintenance activities.
• Prepare reports on system performance and issues encountered.
• Assist in routine maintenance and minor repairs as directed by technicians.
• Communicate with clients to provide updates and ensure professional interactions.
• Follow safety protocols and adhere to company policies.
• Participate in on-the-job training drills and stay updated on latest fire alarm tech.

Skills

Hand tools usage

Electrical testing

Willingness to learn

Teamwork

Education

High school diploma or equivalent

Clean driving record

Valid driver’s license

Tools

Basic electrical testing equipment

Job description

Introduction

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!

Position Summary

The Alarm Technician Helper at Marmic Fire and Safety assists with the installation, maintenance, and repair of fire alarm systems and related equipment. This entry-level position supports Alarm Technicians by handling various tasks on-site, including system setup, testing, and troubleshooting. The Alarm Technician Helper will work closely with experienced technicians to learn about fire alarm systems, contribute to system inspections, and ensure the reliability and compliance of installed systems. This role requires a proactive attitude, willingness to learn, and the ability to work effectively in a team environment.

Core Responsibilities

Assistance with Installation:

• Assist in the installation of fire alarm systems, including wiring, mounting devices, and connecting components.
• Help set up and test alarm systems to ensure proper operation and compliance with safety standards.

System Testing and Troubleshooting:

• Support the testing of alarm systems and components to verify functionality and identify any issues.
• Provide assistance with troubleshooting and repair of defective or malfunctioning systems.

Documentation and Reporting:

• Maintain accurate records of installation, testing, and maintenance activities.
• Prepare reports on system performance and any issues encountered during work.

Maintenance and Support:

• Assist in routine maintenance tasks, including cleaning, calibrating, and inspecting alarm systems.
• Help with minor repairs and adjustments as directed by Alarm Technicians.

Customer Interaction:

• Communicate with clients to provide updates on work progress and address any immediate concerns.
• Ensure a professional and courteous interaction with clients and other stakeholders.

Compliance and Safety:

• Follow all safety protocols and guidelines to ensure a safe working environment.
• Adhere to company policies and procedures to maintain compliance with industry standards and regulations.

Learning and Development:

• Participate in on-the-job training and company-provided training programs to develop technical skills and knowledge.
• Stay informed about the latest developments in fire alarm technology and best practices.

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Minimum Qualifications

• Strong work ethic, attention to detail, and a professional attitude.
• Ability to use hand tools and basic electrical testing equipment.
• High school diploma or equivalent.
• Willingness to learn and take on new challenges.
• Valid driver’s license with a clean driving record.
• Must pass pre-employment background checks and drug screenings, with ongoing compliance throughout employment.
• Ability to perform physical labor, including lifting and moving equipment over 50 lbs., and working in challenging positions such as climbing ladders and working in confined spaces.
• Willingness to work flexible hours and be on-call as needed.

Preferred Qualifications

• NICET Certification in Fire Alarm Systems or willingness to obtain certification.
• Experience or coursework related to fire alarm systems or electronics.
• Knowledge of relevant codes and standards, including NFPA standards.
• Basic understanding of AC/DC circuitry and low voltage systems.
• Ability to communicate effectively in multiple languages.

Benefits & Perks

At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!

• Weekly paychecks
• Employee Ownership Program
• Pay progression based on performance and NICET certification advancement.
• Company-paid training programs and on-the-job training.
• Potential for a sign-on bonus
• Tele-health services if healthcare coverage is elected
• 401K plan with up to a 4% company match
• Medical, Dental and Vision Insurance effective the first of the month following your start date
• Accrual of up to 13 days of Paid Time Off (PTO) in your first year
• 7 Paid Holidays annually
• Company vehicle with maintenance care and fuel card, excluding Helper roles
• Company cell phone and IT tools
• Uniform and boot allowance
• All necessary tools and equipment to perform your job

Who We Are

Since 1951, Marmic has focused on one mission: protecting the communities we serve. What began as a small, family-run fire protection business has grown into a trusted national partner for complete fire and life safety services. With 1,300+ team members and more than 50,000 customers, we deliver local, personal support backed by the strength and resources of a national organization.

As we’ve expanded - bringing more than 30 businesses into the Marmic family in just the past few years - we’ve built a culture where skilled technicians and industry experts can thrive, share their knowledge, and create lasting careers. We take pride in our work because it matters.

Every team member is also an owner of the company, sharing in the success they help create. That sense of ownership drives our culture of teamwork, accountability, and pride in craftsmanship. It also means our people are building a stronger financial future for themselves and their families.

Today, Marmic is one of the largest providers of comprehensive fire and life safety services in the country. Our teams install, inspect, and repair critical systems in industrial and corporate facilities, hospitals, schools, retail environments, and more-protecting lives and property every step of the way.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.