Join Marmic Fire & Safety Co. as a Fire Alarm Technician. We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems.
Are you committed to community safety? If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!
Position Summary
Marmic Fire and Safety is seeking a skilled and detail-oriented Alarm Technician to join our team. The Alarm Technician will be responsible for installing, maintaining, and repairing alarm systems, ensuring the highest standards of safety and functionality for our clients.
Core Responsibilities
- Installation and Maintenance: Install, configure, and test alarm systems, including fire alarms, burglar alarms, and related equipment, according to company standards and client specifications.
- Perform routine maintenance and inspections on alarm systems to ensure optimal performance and compliance with safety regulations.
- Diagnose and repair issues with alarm systems, including troubleshooting and resolving technical problems.
Technical Support And Service
- Provide on-site technical support and troubleshooting for clients experiencing issues with their alarm systems. Offer expert advice and recommendations to clients on system upgrades, maintenance, and best practices for alarm system use.
- Respond promptly to service calls and emergencies, ensuring timely and effective resolution of issues.
Documentation And Reporting
- Maintain accurate records of service activities, including installation details, maintenance performed, and any repairs or parts used.
- Complete service reports and documentation in a timely manner, providing detailed information for billing and follow-up purposes.
Customer Service
- Deliver exceptional customer service, building positive relationships with clients and addressing their concerns professionally and courteously.
- Educate clients on the operation and features of their alarm systems, ensuring they understand how to use and maintain their equipment.
Compliance And Safety
- Adhere to all safety protocols and industry regulations while working on alarm systems.
- Ensure that all installations and repairs comply with relevant codes, standards, and company policies.
Minimum Qualifications
- High school diploma or equivalent.
- Technical certification or training in alarm systems, electronics, or a related field is preferred.
- 3+ years of experience as an alarm technician or in a similar technical role, with hands-on experience in installing and servicing alarm systems.
Preferred Qualifications
- NICET certification or training in alarm systems, electronics, or a related field is preferred.
- Basic knowledge of AC/DC circuitry, associated low voltage systems.
Benefits & Perks
- Weekly paychecks.
- Employee Ownership Program.
- Pay progression based on performance and NICET certification advancement.
- Company-paid training programs and on-the-job training.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.