Fire Alarm Technician - Columbus, OH

Convergint Technologies, LLC; Westerville (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Convergint Technologies is seeking a full-time Fire Alarm Technician to join their dynamic team. The role involves installing and programming fire alarm systems while providing technical support and training to customers. A strong customer focus, along with relevant technical skills and NICET Level II certification, is essential for success in this position. The company offers competitive benefits and opportunities for professional growth.

Benefits

Paid time off and holidays

Medical, Dental & Vision plans

Life and Disability insurance

Wellness Program

401K matching

Tuition reimbursement

Vehicle reimbursement or company vehicle

Social Responsibility Day

Cell phone reimbursement

Paid parental leave

Qualifications

• 3-5 years relevant field experience.
• Commitment to obtaining certifications/licensing.
• Ability to travel locally, with minimal overnight travel.

Responsibilities

• Install, program, test, and service fire alarm systems.
• Provide training and technical support to customers.
• Consult with engineering to resolve system issues.

Skills

Customer focus

Technical explanation

Electronics knowledge

Mechanical aptitude

Programming fire alarm systems

Education

High School/GED or equivalent

Local/State Electrical License

NICET Level II

EST3 Certification

Job description

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Fire Alarm Technician to join our culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training, and all associated documentation on assigned projects, including more complex projects. As a Fire Alarm Technician, you will be part of a dynamic team that supports your growth as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who We Are

With 20 years of proven growth and performance, our mission is to be our customer's best service provider. We value diversity and are driven by our 10 Values and Beliefs, which foster our culture. We are the #1 global, service-based systems integrator in the industry, committed to protecting lives and assets with our solutions.

What you'll do with "Our Training and Your Experience"

• Participate in our Recruit Awesome People program to help grow Convergint by promoting our colleague-first culture and referring top talent.
• Install, program, test, repair, and service systems such as security, fire alarm & life safety, and building automation, providing technical support and training to customers.
• Utilize blueprints, schematics, manuals, and specifications to determine installation procedures, seeking assistance for complex issues.
• Interpret manuals, schematics, wiring diagrams, and repair equipment using electronics knowledge and test instruments.
• Understand building, mechanical, sprinkler, and fire systems.
• Mentor less experienced colleagues.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Ensure customer satisfaction and act as the company's representative for service quality.
• Consult with engineering to resolve system issues and advise management on customer satisfaction and product performance.
• Manage technical aspects of projects, including programming, start-up, certification, training, documentation, and support.
• Identify project risks and assist in developing mitigation strategies.
• Work with Fire Alarm Designer to ensure compliance with codes and standards.
• Coordinate with Project and Operations Managers to ensure project quality and scope management.
• Perform other duties as required.

What You'll Need

• Strong customer focus, ability to work under pressure, and proactive in meeting customer needs.
• Ability to explain complex topics to non-technical audiences.
• Willingness to learn technical skills related to fire alarm systems and electronic security.
• Self-starter with minimal supervision.
• Understanding of electronics, including Ohm's law, resistor color codes, and relay logic.
• Mechanical and electrical aptitude, experience with tools.
• Experience programming and troubleshooting Edwards or similar fire alarm systems.
• Commitment to obtaining necessary certifications/licensing.
• Willingness to mentor others.
• Valid driver's license with a clean record.
• NICET Level II in Fire Alarm.
• Low voltage electrical license as required.
• Ability to travel locally, with minimal overnight travel.

Company Benefits

We offer a supportive, inclusive environment with benefits such as:

• Paid time off and holidays
• Medical, Dental & Vision plans
• Life and Disability insurance
• Wellness Program
• 401K matching
• Tuition reimbursement
• Vehicle reimbursement or company vehicle
• Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

• High School/GED or equivalent
• Local/State Electrical License
• NICET Level III
• 3-5 years relevant field experience
• EST3 Certification

Convergint is an Equal Opportunity Employer.

Visit our careers site to learn more about opportunities.