Fire Alarm Technician 1- Richmond, VA

M.C. Dean, Inc.; Richmond (VA); On-site; USD 38,572 - 44,083; Full time

Job summary

M.C. Dean, Inc. is seeking a Fire Alarm Technician 1 to provide customer support through the inspection, testing, and maintenance of fire alarm systems. Responsibilities include troubleshooting, programming, and installation of systems, under moderate supervision.

The ideal candidate should have 4 years of relevant experience or possess a 2-year technology degree along with experience. The role requires good customer service skills and the ability to maintain a Top-Secret clearance. Pay ranges from $28 to $32 per hour.

Qualifications

• 4 years of relevant experience OR 2 years technology degree and 2 years of relevant experience.
• Ability to obtain and maintain a Top-Secret clearance required.
• NICET Fire Alarm Systems Level I or willingness to pass NICET I exam within 90 days.

Responsibilities

• Perform testing and inspection of fire alarm systems per NFPA and local code standards.
• Communicate system performance and deficiencies to customers.
• Respond to service requests, diagnose system malfunctions, and repair equipment.

Skills

Attention to detail

Customer service

Communication skills

Education

High School Diploma / GED

Technology degree (2 years)

Tools

MS Office Suite

Fire alarm programming software

Bluebeam

Job description

The Fire Alarm Technician 1 provides high quality customer support through on-site service, complex troubleshooting, programming, installation, and maintenance of various fire alarm systems under little to no supervision.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. Ability to obtain and maintain a Top-Secret clearance required.

Responsibilities

• Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies.
• Functionally-test initiating devices, notification appliances, and all other peripherals and system components.
• Communicate system performance and deficiencies to customers and account managers for accurate and efficient quoting of recommended repairs.
• Prepare accurate and timely inspection and service reports.
• Perform under supervision mid-size fire alarm system upgrades and installation based on provided drawings and submittals.
• Perform under supervision pre-testing and final inspections for assigned projects.
• Determine materials needed for repairs and order them.
• Develop and maintain relationships with building owners, building managers, and other customer representatives.
• Perform all duties required to successfully complete projects within estimates and according to specifications.
• Respond to service requests, diagnose system malfunctions, and adjust, repair or replace equipment as needed to bring systems into compliance.
• Perform under supervision installation of low voltage systems.
• Perform under supervision PITCO activities.
• Read blueprints and drawings.
• Maintain truck inventory.
• Be on rotation to respond to after-hours service calls as scheduled by supervisor.
• Pursue and maintain industry certifications and grow technical and customer service skills with active support from M.C. Dean.

Qualifications

• 4 years of relevant experience OR 2 years technology degree and 2 years of relevant experience.
• High School Diploma / GED (required).
• Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. Ability to obtain and maintain a Top-Secret clearance required.

Certifications

• Possess NICET Fire Alarm Systems Level I or pass NICET I exam within 90 days of employment.
• Preferred: NICET Fire Alarm Systems Level II.

Tools/Software Applications

• MS Office Suite products.
• SharePoint.
• Basic knowledge of fire alarm programming software.
• Bluebeam.

Other Qualifications

• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Ability to function in a controlled, effective manner under stress.
• High level of customer service.
• Strong desire to continuously increase skill set and take on more responsibility.
• Above average communication skills with customers, other field personnel, office staff, and sub-contractors.

Abilities

• Lift, carry, and move objects weighing up to 50 pounds on a regular basis.
• Relocate a 12-foot stepladder without assistance.
• Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
• Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead routinely.
• Possess good vision (may be corrected), ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or likely to go wrong; recognize problems.
• Apply general rules to specific problems to produce sensible answers.
• Combine pieces of information to form general rules or conclusions.
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.

Pay Range: USD $28.00 - USD $32.00 /Hr.