Fire Alarm Technician

Pass Security; Springfield (MO); On-site; USD 30,000 - 39,000; Full time

Job summary

PASS Security, Inc. is seeking a Fire Alarm Technician to install, configure, service, troubleshoot, and repair low voltage systems, including Fire Alarms, Access Control, CCTV, Nurse Calls and Intercoms.

The role emphasizes integrity, teamwork, and legendary service to customers. You will program, start-up, and commission new installations; perform point-to-point troubleshooting; communicate project status to the project lead and client; and review design documents for accuracy.

Qualifications

• 1-3 years experience with Fire Alarms.
• High School Diploma or equivalent.
• College graduates with a related degree or equivalent college coursework, preferred.
• Valid Driver’s License.
• NICET I certification, preferred.
• Knowledge of low voltage systems including Fire Alarms, Access Control, CCTV and Intercoms.
• Possess both technical and computer skills.
• Effective communication skills, both written and oral.
• Ability to use lifts for work exceeding ladder limitations.
• Ability to carry tools and use a multi-meter.

Responsibilities

• Program, start-up, troubleshoot and commission new system installation.
• Troubleshoot Fire Alarms, Access Control, CCTV, Nurse Calls and Intercoms.
• Communicate project status and deadlines to project lead and client.
• Assist with installation projects as directed for a successful install.
• Identify installation or system issues to project lead.
• Review contract and design documents for accuracy prior to installation.
• Perform inspections to ensure alarms are installed and working to code.
• Complete detailed project reports.
• Respond to emergency service calls.
• Maintain strong written and oral communication with clients.
• Ensure timely and cost-effective resolutions for customer needs.
• Shift times may vary; rotating on-call schedule possible.
• Prompt, regular attendance on-site during business hours.
• Perform other duties as assigned.

Skills

Fire alarm systems knowledge

Low voltage systems

Technical and computer skills

Effective communication

On-site team collaboration

Education

High School Diploma or equivalent

College coursework or related degree, preferred

NICET I certification, preferred

Tools

Multi-meter

Lifts (where applicable)

Job description

Role Overview

A Fire Alarm Technician is responsible for installing, configuring, servicing, troubleshooting, and repairing low voltage systems, including but not limited to Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercom systems. The Technician must be a role model to the organization with regards to integrity, commitment to results, inspiring teamwork and building on our strong culture of employee recognition while delivering legendary service to our customers, both internal and external.

Key Responsibilities

• Program, start-up, troubleshoot and commission new system installation.
• Performs basic point-to-point troubleshooting on Fire Alarms, Access Control Systems, CCTV, Nurse Calls and Intercom systems and other systems, as required.
• Clearly communicate with project lead and client on project status, challenges, and completion dates.
• Assist with installation projects, with direction for a successful installation.
• Identify installation or system issues to project lead.
• Review contract and design documents related to the project for accuracy prior to installation of system.
• Perform inspections to ensure alarms are installed and working according to code.
• Complete detailed project reports.
• Respond to emergency service calls.
• Maintains strong written and effective oral communication skills for both internal and external clients.
• Demonstrates attention to detail to ensure successful resolution to customer requirements in a timely and cost-effective manner.
• Shift times may vary based on assignments made by the SPM or GM.
• Can be required to works a rotating on-call schedule.
• Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
• Performs other duties as assigned.

Qualifications

• 1-3 years experience with Fire Alarms
• High School Diploma or equivalent
• College graduates with a related degree or equivalent college coursework, preferred
• Valid Driver’s License
• NICET I certification, preferred
• Knowledge of low voltage systems, including but not limited to Fire Alarms, Access Control Systems, CCTV, and Intercom systems
• Possess both technical and computer skills
• Effective communication skills, both written and oral
• Ability to use lifts for work that exceeds ladder limitations
• Ability to regularly carry tools and multi-meter usage
• Must be comfortable reporting to a Project Manager

Work Requirements

• Position requires climbing ladders, frequent walking, stooping, crawling, pushing, balancing, lifting of more than 75 lbs. and operating heavy equipment
• Works in confined areas, stockroom, closets, etc. above and below ground level
• Ability to travel with a crew and ride a company provided vehicle
• Regularly carry and climb an 8' or taller ladder

EEOC Statement

PASS Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.