Fire Alarm Systems Technician — Install & Service Pro

Impact Fire Services, LLC; Worcester, Northern (MA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Healthcare

Dental

Vision

Life Insurance

Paid Time Off

Holidays

Disability Insurance

401(k) match

Shared Ownership Program

Training opportunities

Apprenticeship programs

Job summary

Impact Fire Services in Worcester, MA, is hiring a Fire Alarm Service Technician to service and install low‑voltage fire alarm systems. You will work under the Fire Alarm Service Manager, ensuring compliance with NFPA 72, state and local codes, and company standards.

This position offers apprenticeship tracks, mentorship from experienced pros, and a $3,000 sign-on bonus based on experience. Join a fast-growing team focused on safety, training, and career development at Impact Fire Services.

Qualifications

• Massachusetts Class D or Journeyman License required.
• Fire alarm experience required; working knowledge of NFPA 72.
• Strong understanding of wiring, circuits, and electrical components.
• Experience in bending and installing conduit is preferred.
• Ability to participate in an on‑call rotation.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Valid driver’s license with a driving record that meets company requirements.
• Basic computer skills, including proficiency with iPhone/iPad applications.

Responsibilities

• Service, install, maintain, and troubleshoot a variety of low‑voltage fire alarm systems in accordance with NFPA 72, as well as state and local requirements.
• Meet weekly productivity goals established by the Fire Alarm Service Manager.
• Complete administrative tasks including service acknowledgements, NFPA record‑of‑completion documents, and other NFPA 72 documentation.
• Learn applicable fire protection codes and obtain required state licensing.
• Protect, maintain, and properly use company‑issued tools and equipment.
• Follow all company safety procedures, including safe driving practices, PPE requirements, and lockout/tag‑out policies.
• Maintain a clean, organized, and well‑stocked service vehicle in accordance with company standards.
• Perform additional duties as assigned by the Fire Alarm Service Manager.

Skills

Fire alarm experience

NFPA 72 knowledge

Wiring & electrical components

Conduit bending/installation

On‑call readiness

Communication & customer service

Teamwork

Valid driver’s license

Basic iPhone/iPad skills

Job description

Impact Fire Services in Worcester, MA, is hiring a Fire Alarm Service Technician to service and install low‑voltage fire alarm systems. You will work under the Fire Alarm Service Manager, ensuring compliance with NFPA 72, state and local codes, and company standards.

This position offers apprenticeship tracks, mentorship from experienced pros, and a $3,000 sign-on bonus based on experience. Join a fast-growing team focused on safety, training, and career development at Impact Fire Services.