Fire Alarm Systems Technician

Impact Fire Services, LLC; Worcester, Northern (MA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Healthcare

Dental

Vision

Life Insurance

Paid Time Off

Holidays

Disability Insurance

401(k) match

Shared Ownership Program

Training opportunities

Apprenticeship programs

Job summary

Impact Fire Services in Worcester, MA, is hiring a Fire Alarm Service Technician to service and install low‑voltage fire alarm systems. You will work under the Fire Alarm Service Manager, ensuring compliance with NFPA 72, state and local codes, and company standards.

This position offers apprenticeship tracks, mentorship from experienced pros, and a $3,000 sign-on bonus based on experience. Join a fast-growing team focused on safety, training, and career development at Impact Fire Services.

Qualifications

• Massachusetts Class D or Journeyman License required.
• Fire alarm experience required; working knowledge of NFPA 72.
• Strong understanding of wiring, circuits, and electrical components.
• Experience in bending and installing conduit is preferred.
• Ability to participate in an on‑call rotation.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Valid driver’s license with a driving record that meets company requirements.
• Basic computer skills, including proficiency with iPhone/iPad applications.

Responsibilities

• Service, install, maintain, and troubleshoot a variety of low‑voltage fire alarm systems in accordance with NFPA 72, as well as state and local requirements.
• Meet weekly productivity goals established by the Fire Alarm Service Manager.
• Complete administrative tasks including service acknowledgements, NFPA record‑of‑completion documents, and other NFPA 72 documentation.
• Learn applicable fire protection codes and obtain required state licensing.
• Protect, maintain, and properly use company‑issued tools and equipment.
• Follow all company safety procedures, including safe driving practices, PPE requirements, and lockout/tag‑out policies.
• Maintain a clean, organized, and well‑stocked service vehicle in accordance with company standards.
• Perform additional duties as assigned by the Fire Alarm Service Manager.

Skills

Fire alarm experience

NFPA 72 knowledge

Wiring & electrical components

Conduit bending/installation

On‑call readiness

Communication & customer service

Teamwork

Valid driver’s license

Basic iPhone/iPad skills

Job description

Posted Thursday, January 15, 2026 at 5:00 AM

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best‑in‑class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long‑standing relationships with the leading businesses in our markets. We are a full‑service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire Has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service‑oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long‑term disability
• Immediately vested in our 401(k) company match
• Full‑time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long‑term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

Location: Worcester, Massachusetts Area

Position Summary

This position reports directly to the Fire Alarm Service Manager or their designated representative. The technician is responsible for servicing and installing a wide range of low‑voltage fire alarm systems and related components. All work must be performed efficiently, professionally, and in compliance with applicable codes and company standards.

$3,000 Sign‑On‑Bonus based on experience!!!

Job Responsibilities

• Service, install, maintain, and troubleshoot a variety of low‑voltage fire alarm systems in accordance with NFPA 72, as well as state and local requirements.
• Meet weekly productivity goals established by the Fire Alarm Service Manager.
• Complete administrative tasks including service acknowledgements, NFPA record‑of‑completion documents, and other NFPA 72 documentations.
• Learn applicable fire protection codes and obtain required state licensing.
• Protect, maintain, and properly use company‑issued tools and equipment.
• Follow all company safety procedures, including safe driving practices, PPE requirements, and lockout/tag‑out policies.
• Maintain a clean, organized, and well‑stocked service vehicle in accordance with company standards.
• Perform additional duties as assigned by the Fire Alarm Service Manager.

Job Qualifications

• Massachusetts Class D or Journeyman License required.
• Fire alarm experience required; with working knowledge of NFPA 72.
• Strong understanding of wiring, circuits, and electrical components.
• Experience in bending and installing conduit is preferred.
• Ability to participate in an on‑call rotation.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Valid driver’s license with a driving record that meets company requirements.
• Basic computer skills, including proficiency with iPhone/iPad applications.

Successful completion of a drug test and pre‑employment background screening is required. MVR checks are required for all driving positions.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.