Fire Alarm Systems Inspector

Team Services Incorporated; Irmo (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Fire Alarm System Inspector to join their team. In this full-time role, you will be responsible for completing service requests across various locations, providing professional and courteous service to customers. The ideal candidate should possess strong communication skills, a solid understanding of basic technical abilities, and a customer-oriented mindset. This role requires a dependable individual who thrives in a fast-paced environment and can handle multiple tasks effectively. If you're ready to make a difference and work in a supportive team, this opportunity is perfect for you.

Benefits

Travel expense reimbursement

Flexible hours

On-the-job training

Qualifications

• Dependable self-starter with excellent communication and customer service skills.
• Ability to lift 50 lbs and use an 8-ft ladder.

Responsibilities

• Complete service requests efficiently while ensuring customer satisfaction.
• Manage incoming calls and maintain thorough documentation of service calls.

Skills

Excellent communication skills

Basic computer skills

Ability to handle pressure

Customer service orientation

Geographical mapping skills

Education

NICET Level I or II

Electrical/low voltage certification

Tools

Basic hand tools

Google Maps

Call management software

Job description

Job Title: Fire Alarm System Inspector

Salary: Hourly-Full-Time - $25.00 - $30.00

Job Summary: As a fire alarm system inspector, you will be responsible for the completion of service requests at various locations throughout your given territory. You will complete jobs to satisfaction while maintaining courteous and professional service to all customers. The technician must be dependable, a self-starter, and have a “Can Do” attitude to work efficiently in a fast-paced environment.

Job Duties/Responsibilities:

1. Basic Technical Ability:
   • Knowledgeable in the use of basic hand tools to operate mechanical and/or electrical devices.
   • Use email, text, and call management software to help perform the job.
   • Follow procedures for verifying work completed, ensuring all paperwork is completed, and all job requirements are met.
   • Create routes, maps, and communicate job requirements for technicians.
   • On-the-job and/or classroom training will be provided.
2. Full-Time Position:
   • Full-time position with 40+ hours weekly available.
   • Responsible for meeting service calls in an efficient manner.
   • Identify emergencies and respond quickly to support and assist customers in need.
   • Ability to use geographical maps, Google Maps, and read/understand maps to schedule effectively.
3. Customer Service Oriented:
   • Answer and manage incoming calls with customers and office staff.
   • Accurately keep thorough documentation of service calls.
   • Other duties as needed.

Job Qualifications & Requirements:

• NICET Level I or II a plus.
• Basic skills in computers/tablets are necessary.
• Excellent communication and listening skills.
• Available to work M-F 8:00 a.m. - 5:00 p.m. and flexible to be placed on an “On-Call” rotation for after-hours support when needed.
• Ability to handle pressure, various tasks assigned, and meet deadlines.
• Ability to lift objects up to 50 lbs. and use a ladder up to 8-ft.
• Electrical/low voltage certification and/or construction background a plus.
• Travel: 100% of the time; travel expense reimbursement.

Apply: Please include your resume, references, and contact information to best reach you.