Fire Alarm Service Technician I

Century Fire Protection; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Job summary

Century Fire Protection in Jacksonville, FL is seeking a Fire Alarm Technician responsible for inspecting, testing, and maintaining fire alarm and life safety systems. The ideal candidate will have a high school diploma, relevant experience, and NICET certification.

This role involves diagnosing systems, performing repairs, and maintaining customer relations, ensuring compliance with safety standards. Comprehensive benefits include medical, dental, vision, and a 401(K) with company match.

Qualifications

• Minimum of 1–3 years of experience servicing fire alarm or life safety systems preferred.
• NICET certification in Fire Alarm Systems preferred.
• Strong working knowledge of NFPA 72, NEC, and local fire codes.

Responsibilities

• Perform inspections, testing, maintenance, and repairs on fire alarm and life safety systems.
• Diagnose system issues and complete repairs accurately.
• Communicate effectively with customers regarding system status.

Skills

Knowledge of NFPA 72

Troubleshooting skills

Customer service skills

Education

High school diploma or equivalent

Technical training or certifications

Tools

Microsoft Office

Fire alarm control panels

Job description

Job Details

Job Location: Century Fire Protection Jacksonville - Jacksonville, FL 32216
Position Type: Full Time
Travel Percentage: Up to 25%
Div. 187 Jacksonville, FL

Summary

Responsible for the inspection, testing, maintenance, troubleshooting, and repair of fire alarm and life safety systems. This role ensures systems operate properly and comply with applicable codes, standards, and safety regulations. The technician works independently in the field, providing high‑quality service while maintaining strong customer relationships.

Essential Duties and Responsibilities

• Perform inspections, testing, maintenance, and repairs on fire alarm and life safety systems in accordance with NFPA standards and applicable local codes.
• Diagnose system issues, identify malfunctions, and complete timely and accurate repairs.
• Program, configure, and verify fire alarm control panels and related devices.
• Complete detailed service reports, inspection documentation, and compliance forms.
• Maintain accurate records of system work, deficiencies, and corrective actions.
• Communicate effectively with customers regarding system status, required repairs, and code compliance.
• Coordinate with project managers, service coordinators, and inspectors as needed.
• Ensure company tools, test equipment, and service vehicles are properly maintained.
• Follow all safety policies, procedures, and job site regulations.
• Stay current with industry codes, technologies, and certification requirements.
• Participate in on‑call rotation and emergency service response.

Education and/or Experience

High school diploma or equivalent required; technical training or certifications preferred; minimum of 1–3 years of experience servicing fire alarm or life safety systems preferred; NICET certification in Fire Alarm Systems preferred or required based on state; strong working knowledge of NFPA 72, NEC, and local fire codes.

Computer Skills

Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred.

Physical Demands

Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field‑based role at commercial, industrial, and multi‑family properties; exposure to varying weather conditions, noise, and electrical environments; on‑call rotation and occasional overtime may be required.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short‑term & Long‑term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident