Fire Alarm Service Technician — Growth, Training & Travel

Eagle Fire; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

$2,000 Employee Referral Program

Apprenticeship opportunities

Boot Reimbursement (1x a year)

Employee Assistance Program

10 Paid Holidays

NICET Test Reimbursement

Tuition Reimbursement

Uniforms Provided

Job summary

Eagle Fire Inc. is hiring a Fire Alarm Service Technician to test, repair, and inspect fire detection systems. This role requires a high school diploma or GED, at least two years in fire protection, and Level II NICET certification (or the ability to obtain within 18 months).

The position is based in Charlotte, NC, with travel to client sites. Candidate must have excellent communication and customer service skills, meet physical requirements, and be able to work in varying conditions.

Qualifications

• High school diploma or GED; minimum 2 years of fire protection systems experience.
• Level II NICET certification or ability to obtain within 18 months of employment.
• Equivalent combination of education/training and experience considered.

Responsibilities

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis.
• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures.
• Schedules inspections with customers as required.
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required.
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer.
• Follows up to ensure that suggested repairs to systems are performed.
• Markets EFI services to existing and potential customers.
• Trains Technician Trainees as assigned.
• Commits to work until obligations are met, which may result in overtime.
• Uses authority and makes decisions to ensure successful transactions and satisfy customers.
• Handles each transaction in a way that positively spreads our Company's reputation.
• Performs administrative duties as necessary, i.e., timesheets and reports.
• Completes continuing education to maintain current certifications/licenses.
• Adheres to all Company Standards and Procedures, including safety policies.
• Works safely using good judgment and follows all safety policies.
• Performs other related duties as required.

Skills

Communication

English fluency

Customer service

Self-starter

Organizational skills

Driving

Education

High school diploma or GED

NICET Level II certification

Job description

Eagle Fire Inc. is hiring a Fire Alarm Service Technician to test, repair, and inspect fire detection systems. This role requires a high school diploma or GED, at least two years in fire protection, and Level II NICET certification (or the ability to obtain within 18 months).

The position is based in Charlotte, NC, with travel to client sites. Candidate must have excellent communication and customer service skills, meet physical requirements, and be able to work in varying conditions.