Fire Alarm Service Technician — Customer-Focused Pro

Johnson Controls, Inc.; Lexington (KY); On-site; USD 30,196 - 41,520; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) savings plan with company match

Paid training

Global advancement opportunities

Job summary

A leading technology solutions firm is seeking a skilled technician for fire alarm systems in Lexington, Kentucky. The ideal candidate will have over 2 years of experience with fire alarm and security systems, excellent customer service skills, and the ability to interpret technical documentation. Responsibilities include diagnosing and repairing systems, completing service acknowledgments, and providing recommendations to customers. Offering a competitive hourly wage and a comprehensive benefits package.

Qualifications

• 2+ years’ experience with fire alarm, access control, security intrusion systems.
• Ability to interpret blueprints and specifications.
• Good working knowledge of computers.

Responsibilities

• Diagnose problems and perform repairs on electronic fire alarm systems.
• Exhibit excellent customer service through communication with staff and customers.
• Complete service acknowledgments with proper coding.

Skills

Fire alarm systems knowledge

Customer service skills

Blueprint interpretation

Physical labor capability

Education

Technical training

NICET II certification

Job description

A leading technology solutions firm is seeking a skilled technician for fire alarm systems in Lexington, Kentucky. The ideal candidate will have over 2 years of experience with fire alarm and security systems, excellent customer service skills, and the ability to interpret technical documentation. Responsibilities include diagnosing and repairing systems, completing service acknowledgments, and providing recommendations to customers. Offering a competitive hourly wage and a comprehensive benefits package.