Fire Alarm Service & Inspections Technician

Socket.dev; Jacksonville (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short and long-term disability

Life insurance

401(k) with company match

Paid time off

Job summary

Firetrol Protection Systems in Jacksonville, FL is seeking an experienced Fire Alarm Service & Inspections Technician. This field role performs scheduled inspections and testing, responds to service calls, troubleshoots deficiencies, and completes repairs for commercial, industrial, healthcare, and educational customers.

You will document results and coordinate with AHJ requirements, while traveling in the Northeast Florida area.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of hands-on experience servicing, inspecting, and testing commercial fire alarm systems.
• Preferred: Florida FASA qualification and employer-issued photo ID.
• Must be at least 18 years old and able to maintain FASA eligibility and related background checks.

Responsibilities

• Perform scheduled inspection and testing of fire alarm systems and related devices per NFPA 72 and AHJ requirements.
• Diagnose faults and deficiencies; complete repairs or recommend corrective action.
• Service, maintain, program, and repair fire alarm control panels, notification appliances, and interfaces.
• Document test results, deficiencies, and actions in required reports.
• Communicate findings and priorities to customers and coordinate access and testing notifications.
• Support permit inspections and coordination with Fire Marshal/AHJ and project teams.
• Maintain equipment, tools, vehicle, and inventory; follow safety procedures.
• Participate in on-call rotation and travel across Jacksonville and surrounding NE Florida areas.

Skills

Fire alarm inspection

Troubleshooting

Documentation

Customer service

Education

High school diploma or equivalent

Tools

Test equipment

Job description

Firetrol Protection Systems is seeking an experienced Fire Alarm Service & Inspections Technician to join our Jacksonville, Florida team. This field role performs scheduled fire alarm inspections and testing, responds to service calls, troubleshoots deficiencies, and completes repairs for commercial, industrial, healthcare, and educational customers. The ideal candidate combines strong technical judgment, accurate documentation, and professional customer service while working in accordance with applicable NFPA standards, the Florida Fire Prevention Code, manufacturer requirements, and local authority having jurisdiction (AHJ) requirements.

Perform scheduled inspection and testing of fire alarm systems and associated initiating, notification, supervisory, communication, and control functions in accordance with applicable NFPA 72, Florida Fire Prevention Code, manufacturer, customer, and AHJ requirements.

Diagnose trouble and supervisory conditions, ground faults, communication failures, device issues, and other system deficiencies; complete repairs or recommend corrective action.

Service, maintain, program, and repair fire alarm control panels, notification appliances, initiating devices, power supplies, communicators, and related interfaces within the assigned scope of work.

Accurately document device-level test results, deficiencies, impairments, corrective actions, parts used, and customer acknowledgments in required electronic or paper reports.

Communicate inspection findings and repair priorities clearly to customers; coordinate access, testing notifications, monitoring-center contacts, and restoration of systems.

Support permit inspections and acceptance testing when assigned, coordinating with the Fire Marshal/AHJ, project managers, monitoring centers, and other trades.

Maintain test equipment, tools, vehicle, and inventory; follow impairment, lockout/tagout, fall-protection, and site-specific safety procedures.

Participate in the on-call rotation and travel throughout Jacksonville/Duval County and the surrounding Northeast Florida service area as scheduled.

High school diploma or equivalent required; relevant electrical, electronics, or fire alarm technical training preferred.

At least 2 years of hands-on experience servicing, inspecting, and testing commercial fire alarm systems.

Current Florida Fire Alarm System Agent (FASA) qualification and employer-issued photo identification card preferred. Otherwise, must be able to complete the board-approved 14-hour initial training and required Florida Department of Law Enforcement fingerprint/background check within 90 days of employment while working under company sponsorship and direction.

Must be at least 18 years old and able to maintain FASA eligibility, required continuing education, biennial background screening, and the employer-issued FASA identification card while performing covered duties.

• Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, paid time off and a 401(k) plan with a generous company match and immediate vesting.
• Additionally Firetrol sponsors training and education opportunities.
• Most importantly, Firetrol offers career growth opportunities, not just a job.