Fire Alarm Project Technician 2

Convergint Technologies LLC; Duluth, Northern (GA, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Holidays & PTO

Life Insurance

401(k) Matching

Vehicle Reimbursement

CSR Day

Paid parental leave

Job summary

Convergint Technologies LLC is seeking a full-time Fire Alarm Technician to install, program, test, and service fire alarm and life-safety systems on diverse projects. You will capture commissioning data, provide customer training, and maintain thorough documentation for each job.

The role requires travel to local sites, strong customer focus, and the ability to work with guidance from senior technicians while advancing your own technical skills and certifications.

Qualifications

• Customer-focused and able to work under pressure.
• Able to convey complex topics to non-technical audiences.
• Willing to learn fire alarm systems and security technologies.
• Valid driver’s license with clean record.
• NICET Level II certification preferred.

Responsibilities

• Install, program, test, repair, and service fire alarm and life-safety systems.
• Perform start-up, commissioning, and documentation on assigned projects.
• Provide customer training and technical support.
• Read blueprints and wiring diagrams to determine installation procedures.
• Travel locally to jobsites as required.

Skills

Customer focus

Communication skills

Self-starter

Mentoring others

Willingness to travel

Education

NICET Level II – Fire Alarm Systems

Associate degree in Electronics or related field

EST3/EST4 Certification

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start- up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including more complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague -first culture and referring top talent to the Talent Acquisition Team and hiring
• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Working knowledge of blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex
• Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand
• Working understanding of building, mechanical, sprinkler and fire
• Coach and mentor less experienced
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint

Technologies is the customer’s first choice for service.

• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support .
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve custom er
• Performs other duties and responsibilities as requested or

What You'll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Ability to convey complex subject matter to a non-technical
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security
• To be a self-starter and work well with little
• Understanding of electronics to include Ohm’s law, resistor color code, and relay logic for control of third-party equipment.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium
• To be driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• Willingness to coach and mentor less experienced
• A valid driver’s license with a clean driving
• Possess NICET Level II in Fire Alarm
• Possess low voltage electrical license as required by local/state
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Education: High School/GED or equivalent experience Licenses & Certifications:

• Local/State Electrical License
• NICET Level II – Fire Alarm Systems Preferred Experience: (but not required):
• Associate degree in Electronics or related field including equivalent military experience
• 3-5 years relevant field service
• EST3 & 4 Certification

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.