Fire Alarm Project Technician

Convergint Technologies; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

401K Matching Plan

Vehicle reimbursement plan

Job summary

Convergint Technologies is seeking a Fire Alarm Project Technician to install, program, and test fire alarm systems in Houston, Texas. This full-time role emphasizes exceptional customer service and technical skills in fire alarm systems.

The ideal candidate will possess NICET Level II in Fire Alarm and have experience with small to medium fire alarm systems. Benefits include paid time off, wellness programs, and competitive salary.

Qualifications

• Ability to maintain customer satisfaction under pressure.
• Willingness to learn technical skills related to fire alarm systems.
• Experience in programming and troubleshooting fire alarm systems.

Responsibilities

• Install, program, and perform system start-up for fire alarm projects.
• Consult with engineering personnel to resolve system problems.
• Assist in technical aspects of multiple projects including customer training.

Skills

Customer focus

Ability to work under pressure

Technical skills in fire alarm systems

Electronics understanding

Mechanical and electrical aptitude

Education

High School/GED or equivalent experience

3-5 years relevant experience

NICET Level II in Fire Alarm

Tools

Fire alarm systems

Standard test instruments

Hand and power tools

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Project Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned installation projects including more complex projects. As a Fire Alarm Project Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague -first culture and referring top talent to the Talent Acquisition Team and hiring
• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Working knowledge of blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex
• Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand
• Working understanding of building, mechanical, sprinkler and fire
• Coach and mentor less experienced
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Technologies is the customer’s first choice for service.

• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support .
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve custom er
• Performs other duties and responsibilities as requested or

What you'll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Ability to convey complex subject matter to a non-technical
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security
• To be a self-starter and work well with little
• Understanding of electronics to include Ohm’s law, resistor color code, and relay logic for control of third-party equipment.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium
• To be driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• Willingness to coach and mentor less experienced
• A valid driver’s license with a clean driving
• Possess NICET Level II in Fire Alarm
• Possess low voltage electrical license as required by local/state
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: High School/GED or equivalent experience Licenses & Certifications:

• 3-5 years relevant experience (required)
• NICET Certification (preferred but not required)
• EST Certification (preferred but not required)
• Associate degree in Electronics or related field including equivalent military experience (preferred but not required)

Convergint is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.