Fire Alarm Installer

Johnson Controls, Inc.; Florence (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Fire Installer I to install, program, and service fire alarm systems at customer sites. The role emphasizes networked fire alarm systems while supporting panel repair, device replacement, and low-voltage testing.

The ideal candidate will have a background in low-voltage electrical systems, blueprints reading, and hands-on experience with testing equipment. Overnight travel may be required; a valid driver’s license is preferred for on-site support.

Qualifications

• 1 years of documented experience in low-voltage electrical systems, including Fire/Life Safety Systems.

Responsibilities

• Install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products.
• Handle panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing.
• Support the programming of fire alarm, security, and access control system panels, with primary focus on networked fire alarm systems.
• Respond to customer service calls in a timely and efficient manner and complete troubleshooting and repair work as needed.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, software/system programs, and operational/product manuals.
• Supervise and inspect equipment installation to help ensure customer and contract specifications are met.
• Organize technical resources, information, materials, and support to complete assigned tasks efficiently.
• Complete required certification courses and submit task, activity, productivity, and other documentation on time.

Skills

Low-voltage systems

Blueprints interpretation

Networking basics

Customer service

Driver's license

Team collaboration

Education

High School Diploma or equivalent

Associate’s Degree in Electronics/Networking/CS

NICET Level II (or within year)

Tools

Hand tools

Test equipment

Multimeter

Digital analyzer

Commissioning devices

Job description

Fire Installer I

Johnson Controls helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services, and a strong field organization, we focus on delivering outcomes that matter to our customers.

Role Overview

As a Fire Installer I, you will install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products at customer sites. This role places a strong emphasis on networked fire alarm systems, while also supporting panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing.

Key Responsibilities

• Install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products.
• Handle panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing.
• Support the programming of fire alarm, security, and access control system panels, with primary focus on networked fire alarm systems.
• Respond to customer service calls in a timely and efficient manner and complete troubleshooting and repair work as needed.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, software/system programs, and operational/product manuals.
• Supervise and inspect equipment installation to help ensure customer and contract specifications are met.
• Organize technical resources, information, materials, and support to complete assigned tasks efficiently.
• Complete required certification courses and submit task, activity, productivity, and other documentation on time.

How You Will Do It

• Own each service call with safety, accountability, and integrity, delivering work customers can rely on.
• Stay close to the work, understand site conditions, and remove obstacles quickly so customer issues are resolved without delay.
• Use a methodical approach to diagnostics, test systems thoroughly, and work toward the root cause rather than temporary fixes.
• Keep communication clear with customers, dispatch, and teammates so everyone understands the plan, status, and next steps.
• Apply a continuous‑improvement mindset by documenting findings accurately, sharing candid observations, and learning from each job.
• Work collaboratively across functions and sites, drawing on the strengths of the team to deliver the best result.

Qualifications

• 1 years of documented experience in low-voltage electrical systems, including Fire/Life Safety Systems.
• High School Diploma or equivalent.
• Experience reading and interpreting blueprints, submittals, and operational/product manuals.
• Experience with hand tools, test equipment, multi-meter usage, digital analyzer, and commissioning devices.
• Basic understanding of network concepts and architectures.
• Ability to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
• Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
• Ability to work flexible hours, including weekends, to meet customer requirements.
• Overnight travel may be required.
• Strong customer service skills and the ability to lead and work well with team members.
• Ability to follow and always apply safety guidelines and procedures.
• Strong organizational skills, a positive attitude, and the ability to learn quickly.
• Valid driver’s license and a driving record that meets company requirements.
• Ability to pass a pre-employment background check and drug test.
• Ability to obtain and retain any licenses required by National, State, and Local codes.

Nice to Have

• Two-year Associate’s Degree in Electronics, Network, Computer Science, or a related field.
• NICET Level II, or the ability to obtain it within the first year.

Why Join Us

Join a team focused on smart, healthy, and sustainable buildings, where your work helps protect people, property, and critical operations. You will be part of an environment that values technical expertise, customer service, and dependable execution in the field.

HIRING HOURLY RANGE: $20.00 - $26.50 hourly (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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