Fire Alarm Inspector / Service Lead Technician

City Fire and Safety, Inc.; Gastonia (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company van — take it home.

Health, dental, and vision insurance

401(k) with company match

PTO and paid holidays

On-call rotation

Job summary

City Fire & Safety is requesting an experienced Fire Alarm Inspector / Service Technician to support Gastonia, NC. This hands-on role requires diagnosing, repairing, and programming fire alarm panels, with a focus on reliability and safety.

You will perform annual inspections, troubleshoot issues, and install systems while maintaining documentation and parts inventory. A valid driver’s license and a high school diploma are required; NICET is preferred.

Qualifications

• Fire alarm programming experience required.
• 5+ years of experience in fire alarm installation, maintenance, or related field.
• Able to pass a drug test.

Responsibilities

• Conduct routine maintenance and inspections on fire alarm systems to confirm they operate efficiently.
• Find and fix shorts, ground faults, and wiring issues quickly and correctly.
• Install and program new and existing fire alarm systems.
• Troubleshoot and resolve alarm, supervisory, and trouble conditions.

Skills

Fire alarm programming

Troubleshooting

Critical thinking

Time management

Education

High school diploma or GED

Tools

Hand tools

Power tools

Tablet for reporting

Job description

City Fire & Safety
Fire Alarm Inspector / Service Technician

Gastonia, NC · Full-time · Lead role

Position Summary
City Fire & Safety is hiring an experienced, field-ready Fire Alarm Inspector / Service Technician. You'll perform annual inspections, diagnose and repair system issues, program panels, and keep our customers' life-safety systems operating at peak performance. We need a technician who can walk onto a job site, find and fix shorts and ground faults in a timely manner, and stand behind the quality of their work.

This is a hands-on role for a skilled tech who takes pride in doing the job right the first time.

What You'll Do
• Conduct routine maintenance and inspections on fire alarm systems — including control panels, initiating devices, notification devices, and electrical wiring — to confirm they're operating efficiently
• Find and fix shorts, ground faults, and wiring issues quickly and correctly
• Install and program new and existing fire alarm systems
• Troubleshoot and resolve alarm, supervisory, and trouble conditions
• Pull wire, install raceways, mount and program control panels
• Identify risks to customers and provide effective solutions
• Conduct routine preventive maintenance on fire alarm systems
• Monitor and maintain inventory of service parts
• Create and submit inspection reports and expense reports

What You Need
• Fire alarm programming experience — required
• ~5+ years of experience in fire alarm installation, maintenance, or a related field
• Ability to use a tablet for reporting and documentation
• Valid driver's license
• High school diploma, GED, or equivalent
• Familiarity with hand and power tools
• Ability to handle a physical workload and carry/move equipment up to 30 lbs
• Strong troubleshooting and critical thinking skills
• Excellent work ethic, communication, time management, and attention to detail

Compensation & Benefits
Competitive pay based on experience and certifications, plus overtime.
• Company van — take it home. No commuting in your personal vehicle.
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Full-time position with overtime available
• Scheduled on-call rotation — weekends and nights
• Occasional out-of-town travel with overnight stays (room and board paid for by City Fire & Safety)

Preferences (Not Required)
• NICET certification preferred, but not required — we'll invest in the right person.

Requirements for Hire
• Able to pass a drug test
• Flexibility to work overtime and some overnight travel
• Dependable, hardworking, and ready to be a reliable part of the team

About City Fire & Safety
City Fire & Safety is a family-owned fire protection contractor based in Gastonia, NC. We specialize in fire alarm system design, installation, inspection, and service for commercial clients across North Carolina and South Carolina. We take pride in quality work that keeps buildings and the people in them safe — and we invest in the people who do that work.