Fire Alarm Field Service Supervisor

ZipRecruiter; Arlington (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in fire safety services is seeking a Fire Alarm Field Supervisor to manage a team in Arlington. Responsibilities include supervising staff, ensuring compliance, and maintaining customer relations. This role requires an Electronics degree and relevant licenses. Generous benefits such as paid time off, health insurance, and a 401(k) plan are offered.

Benefits

Generous paid time off

Health insurance

401(k) plan with company match

Tuition assistance

Wellness programs

Various discounts

Qualifications

• Relevant licenses (Massachusetts Electrician Journeyman “B” or System Technician “D”).
• Ability to obtain security clearances.
• Some travel required.

Responsibilities

• Oversee fire service/inspection staff and provide technical support.
• Manage daily operations and ensure high-quality inspections.
• Support policy development and maintain customer relations.

Skills

Communication

Team Management

Technical Support

Compliance

Education

Electronics degree or equivalent experience

Tools

Hand tools

Company vehicles

Technology devices

Job description

We are seeking a talented Fire Alarm Field Supervisor to work in our Service group from our headquarters in Arlington, Massachusetts.

Summary of duties and responsibilities

The Fire Alarm Field Supervisor will oversee fire service/inspection staff, provide technical support, and ensure high-quality inspections in accordance with American Alarm standards. Responsibilities include supervising the fire team, supporting technicians, managing daily operations, training staff, reviewing work quality, and maintaining safety and compliance standards. The role requires effective communication with staff and customers, and the ability to handle administrative tasks such as performance reviews, scheduling, and report management.

Additional duties include supporting policy development, updating manuals and safety practices, maintaining customer relations, and handling on-call duties. The candidate must be able to operate equipment such as ladders, company vehicles, hand tools, and technology devices, and lift up to 50 pounds.

Qualifications include an Electronics degree or equivalent experience, relevant licenses (Massachusetts Electrician Journeyman “B” or System Technician “D”), and the ability to obtain security clearances. Some travel is required.

Benefits offered include generous paid time off, holidays, health insurance, wellness programs, a 401(k) plan with company match, tuition assistance, and various discounts. The company complies with ADA and other applicable laws, promoting equal employment opportunity.