Fire Advanced Services Team Lead — Training & Growth

Cintas; Ledgewood (NJ); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

100% Company Paid Insurance

Paid Time Off

Skills Development

Job summary

Cintas is looking for a Service Supervisor – Fire Advanced Services to ensure top-notch service execution and the ongoing development of a high performing team of Fire Service Technicians. Key responsibilities include overseeing training programs, evaluating technician performance, and maintaining customer satisfaction through effective service operations.

An ideal candidate has a High School diploma or GED, NICET certification, and 2-3 years of relevant experience.

Qualifications

• 2-3 years customer service, sales, management, or business-related experience.
• Equivalent education or training can substitute for experience.

Responsibilities

• Oversee training and development of Fire Service Technicians.
• Evaluate performance through regular route ride evaluations.
• Maintain staffing and ensure customer satisfaction.
• Create a winning environment for long-term success.
• Execute customer service-related requirements effectively.
• Promote a culture of world class safety.

Skills

Customer service

Sales experience

Management experience

Business-related experience

Training

Safety compliance

Education

High School diploma or GED

NICET Certification

Job description

Cintas is looking for a Service Supervisor – Fire Advanced Services to ensure top-notch service execution and the ongoing development of a high performing team of Fire Service Technicians. Key responsibilities include overseeing training programs, evaluating technician performance, and maintaining customer satisfaction through effective service operations.

An ideal candidate has a High School diploma or GED, NICET certification, and 2-3 years of relevant experience.