FinTech Solution Engineer - API & Integration

ECLARO; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Check Pretax Benefits

Medical, Dental & Vision Insurance

Job summary

ECLARO is seeking a Solution Engineer in Charlotte, NC to support the implementation and integration of our account galaxy and token galaxy products with customers, partners, and financial institutions. You will bridge customers, implementation teams, and product development, explaining API definitions and integration workflows.

You will document requirements, identify gaps, and coordinate with product, QA, and engineering teams to deliver practical solutions and support customers through

Qualifications

• 6+ years in Deposit Account products, banking systems, fintech platforms, or financial technology solutions.
• Strong understanding of APIs, especially REST/Open APIs.
• Ability to read and explain API specifications, request/response payloads, HTTP methods, status codes, and error messages.
• Basic to intermediate knowledge of Java-based applications and enterprise software architecture.
• Understanding of authentication/authorization, webhooks, file-based integrations, API gateways, and message formats.
• Ability to translate customer business requirements into technical/product requirements.
• Strong communication skills to explain technical concepts to diverse audiences.
• Experience with product development, QA, implementation, and customer teams.
• Ability to identify product gaps and communicate them clearly to teams.

Responsibilities

• Understand account galaxy and token galaxy products, features, configurations, workflows, and capabilities.
• Explain product functionality, integration options, and Open API specifications to customers.
• Guide customers through end-to-end integration, including API understanding, request/response formats, authentication, error handling, and testing.
• Conduct solution walkthroughs, integration discussions, and technical clarification sessions with customer technology teams.
• Analyze customer requirements and map to existing product capabilities.
• Identify gaps, integration challenges, or missing functionality.
• Document customer-specific requirements, use cases, flows, and gap analyses.
• Collaborate with product managers, business analysts, developers, QA, and implementation teams.
• Provide feedback to internal teams based on customer integration experience.
• Participate in product demos, technical discovery calls, and implementation planning discussions.

Skills

APIs & Open APIs

REST API

Java & Spring Boot

OAuth2/JWT/API keys

SQL queries

Technical communication

Education

Bachelor's degree in CS or related

Tools

Postman

Swagger/OpenAPI

Jira

Confluence

SQL tools

Job description

ECLARO is seeking a Solution Engineer in Charlotte, NC to support the implementation and integration of our account galaxy and token galaxy products with customers, partners, and financial institutions. You will bridge customers, implementation teams, and product development, explaining API definitions and integration workflows.

You will document requirements, identify gaps, and coordinate with product, QA, and engineering teams to deliver practical solutions and support customers through