Fine Jewelry Sales Manager

International Diamond Center; Clearwater (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with Company match

Job summary

International Diamond Center in Florida seeks a Fine Jewelry Sales Manager to partner with the Store Manager to drive sales, lead and develop the team, and deliver an exceptional luxury client experience.

The role emphasizes achieving sales goals, coaching staff, maintaining operational standards, and ensuring a seamless, elevated client journey, including weekend and event coverage.

Qualifications

• Strong leadership and communication skills.
• Experience in fine jewelry.
• Ability to work weekends, holidays, and events as needed.
• Proven ability to drive sales and motivate a team.
• High school diploma required.

Responsibilities

• Maintain an active, visible presence on the sales floor and guide sales interactions.
• Monitor team performance, set individual goals, and drive results.
• Assist in closing sales and resolving client needs as necessary.
• Ensure a smooth, organized, high-performing sales environment.
• Deliver legendary customer experiences and build lasting client relationships.
• Oversee inventory accuracy, pricing updates, and tagging.

Skills

Leadership

Communication

Interpersonal skills

Sales drive

Organizational skills

Analytical thinking

Problem-solving

Multitasking

Integrity

Professionalism

Education

High school diploma

Tools

POS systems

Job description

Fine Jewelry Sales Manager partners with the Store Manager to drive sales performance, lead and develop the sales team, and deliver an exceptional luxury customer experience. This role is responsible for achieving sales goals, coaching team members, maintaining operational standards, and ensuring a seamless and elevated client experience.

Fine Jewelry Sales Manager Responsibilities

• Maintain an active, visible presence on the sales floor, supporting and guiding sales interactions.
• Monitor team performances, set individual sales goals, and drive results.
• Assist in closing sales and resolving client needs as necessary.
• Ensure a smooth, organized, and highperforming sales environment.

Client Experience

• Deliver a legendary customer experience by engaging clients and building lasting relationships
• Ensure all clients are greeted, assisted, and appreciated.
• Oversee client followup, including thankyou outreach and review requests.

Team Development

• Provide ongoing coaching, feedback, and performance updates.
• Support training in sales techniques, product knowledge, and customer service.
• Foster a positive, motivated, and teamoriented environment.
• Assist with recruiting and onboarding as needed.

Operations & Inventory Control

• Ensure sales transactions are accurate, complete, and properly documented.
• Maintain inventory accuracy, including case counts and diamond verification.
• Oversee merchandise presentation, pricing updates, and tagging accuracy.
• Ensure store cleanliness, organization, and visual standards are consistently maintained.
• Monitor repair quality control and completion accuracy.

Administration & Compliance

• Ensure proper use of POS systems and adherence to cash handling procedures.
• Support weekly sales meetings and reporting.
• Assist in minimizing inventory shrink and maintaining internal controls.
• Handle customer concerns professionally and effectively.
• Complete special projects and additional duties as assigned.

Fine Jewelry Sales Manager Qualifications

• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and motivate a team.
• Excellent organizational, analytical, and problemsolving abilities.
• Ability to multitask and perform in a fastpaced environment.
• High level of integrity, accountability, and professionalism.
• High school diploma required.

Required:

• Experience in fine jewelry.
• Ability to work weekends, holidays, and special events as needed.

Fine Jewelry Sales Manager Benefits

• Paid Time Off, including 7 paid Holidays
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401K with Company match

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors