Fine Jewelry Sales Concierge

Belk; Mobile (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Belk in Mobile, AL is seeking a Fine Jewelry Associate to drive sales and deliver exceptional customer experiences through expert guidance in selecting fine jewelry. This hourly role emphasizes clienteling, promotions, and omnichannel service to maximize performance.

The candidate should possess strong customer service skills, a passion for jewelry, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to continuously learn and grow in jewelry knowledge.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed with minimal supervision in a deadline-driven environment.
• Excellent communication skills and professionalism.
• Comfort with technology including smartphones and tablets.
• Flexible schedule including nights, weekends, and holidays.
• Must regularly move around store areas and assist customers.
• Capable of lifting and moving at least 40 lbs.

Responsibilities

• Drive sales and deliver a positive customer experience by building client relationships.
• Provide expert guidance in selection of fine jewelry merchandise.
• Build customer loyalty through tailored product advice and clienteling tools.
• Execute promotions, events, and customer outreach to maximize performance.
• Utilize selling tools and omnichannel devices to inform customers about inventory and product details.
• Provide minor repair assistance and cleaning services; prepare shipments and document service plans.
• Continuously build product knowledge and sales techniques using vendor resources.
• Maintain visual merchandising standards and align presentations with directives.
• Contribute to a positive store culture and collaborate with teammates.

Skills

Customer service

Ownership

Communication

Self-direction

Technology literacy

Flexible scheduling

Team interaction

Mobility

Tools

Windows OS

Job description

Belk in Mobile, AL is seeking a Fine Jewelry Associate to drive sales and deliver exceptional customer experiences through expert guidance in selecting fine jewelry. This hourly role emphasizes clienteling, promotions, and omnichannel service to maximize performance.

The candidate should possess strong customer service skills, a passion for jewelry, and the ability to work a flexible schedule including nights and weekends.