Fine Jewelry Sales Associate – Seasonal, Commission-Based

Macy's; Charlotte (NC); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Fine Jewelry and Watch Complex seeks a Sales Colleague to deliver outstanding service, help customers find the perfect piece, and create welcoming, confident shopping experiences. You’ll use knowledge of precious metals, gemstones, and luxury brands to educate buyers and build lasting client relationships through consultative selling.

You’ll also promote loyalty programs, support inventory and events, and keep merchandise impeccably presented, while collaborating with the team to meet

Qualifications

• 1–2 years of related experience preferred.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.

Responsibilities

• Provide outstanding customer service in the Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support inventory and fulfillment activities.
• Support special events and ensure security, accuracy, and presentation of merchandise.
• Collaborate with team to achieve sales goals and uphold operational excellence.

Skills

Customer service

Sales

Product knowledge

Relationship building

Communication

Education

High school diploma or GED

Job description

Macy's Fine Jewelry and Watch Complex seeks a Sales Colleague to deliver outstanding service, help customers find the perfect piece, and create welcoming, confident shopping experiences. You’ll use knowledge of precious metals, gemstones, and luxury brands to educate buyers and build lasting client relationships through consultative selling.

You’ll also promote loyalty programs, support inventory and events, and keep merchandise impeccably presented, while collaborating with the team to meet