Fine Dining Server - Upscale Experience & Benefits

Kids for the Future; Birmingham (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Success Coach every Thursday

Restaurant bill discount

401(k)

Discounted Bus Passes

PTO Program

& so much more!

Job summary

The Townsend Hotel in Birmingham, MI is seeking a server with a passion for fine dining to provide attentive and professional guest service. You will take orders, manage checks, and work with the team to ensure a superior dining experience.

Responsibilities include menu and wine knowledge, upselling, and coordinating with kitchen and staff. Requires at least 2 years of fine dining experience and English communication skills; full-time, with weekend/holiday shifts. Equal opportunity employer.

Qualifications

• Minimum of 2 years of fine dining experience preferred.
• High school graduate or equivalent required.
• Requires the ability to communicate with guests in English.

Responsibilities

• The server will take the guest order and is responsible for the proper presentation and timing of all food and beverages.
• The server will open and close guest checks, utilizing proper cash handling procedures.
• Will have knowledge and experience working with computerized P.O.S. operations.
• Must have excellent communication skills and ability to work with expediter, bartender, server assistants and management in a professional manner.
• Moderate all guest requests and communicate special requests to kitchen and management.
• Observe guests in order to formulate ideas that could exceed guests’ expectations.
• Comprehends full detailed menu and wine pairings in order to answer all questions regarding substitutions, omissions and food allergies and communicate this information to the guest.
• Provides recommendations with the idea of upselling to increase check average.
• Executes all table side preparations in an proper and efficient manner according to training standards.
• Understands the Rugby Grille seating chart, table numbers and seat numbers in dining room.
• Addresses guest as they arrive and establish a positive rapport throughout the dining experience.
• Offers, describes, and presents specials and items of interest to the guest.
• Performs all necessary side work throughout shift, or as requested by management.
• Monitors assigned tables in the dining room in order to anticipate and provide ongoing service.
• Provides feedback to management - compliments, problems, complaints.
• Familiarity with Forbes Service Standards
• Ability to work a flexible, part time schedule including weekends and holidays.

Skills

Fine dining experience

English communication

Education

High school graduate or equivalent

Job description

The Townsend Hotel in Birmingham, MI is seeking a server with a passion for fine dining to provide attentive and professional guest service. You will take orders, manage checks, and work with the team to ensure a superior dining experience.

Responsibilities include menu and wine knowledge, upselling, and coordinating with kitchen and staff. Requires at least 2 years of fine dining experience and English communication skills; full-time, with weekend/holiday shifts. Equal opportunity employer.