Fine Dining Server – Lions Den, Upscale Dining

HEI Hotels & Resorts; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental through Anthem Blue

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

401(k) with matching funds

Hotel room discounts

Job summary

HEI Hotels & Resorts in Dallas, TX operates The Stoneleigh's Lions Den and Bar Leonessa. We are seeking a friendly server to provide guests with attentive service, take orders, and ensure accuracy at the POS.

The role requires knowledge of food and beverage service, teamwork, and the ability to carry trays up to 30 lbs. This is a tipped position with potential discretionary bonuses and ongoing training.

Qualifications

• Maintains professional appearance and demeanor at all times.
• Willing to pitch-in and help coworkers as needed.
• Basic knowledge of food and beverage preparation, service standards, and guest relations.
• Knowledge of appropriate table settings and menu items.
• Ability to remember and promote menu variety.
• Ability to lift and transport trays up to 30 lbs throughout shift.
• Ability to operate beverage and toast equipment.
• Strong communication with guests, supervisors, and teammates.

Responsibilities

• Check station before, during and after shift for proper setup and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest with appropriate condiments.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve any dessert items or specialty coffees upon request.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Skills

Professional appearance

Team player

Food & beverage knowledge

Table settings & service ware

Menu knowledge

Carry heavy trays 30 lbs

POS operation

Verbal & written communication

Tools

POS system

Job description

HEI Hotels & Resorts in Dallas, TX operates The Stoneleigh's Lions Den and Bar Leonessa. We are seeking a friendly server to provide guests with attentive service, take orders, and ensure accuracy at the POS.

The role requires knowledge of food and beverage service, teamwork, and the ability to carry trays up to 30 lbs. This is a tipped position with potential discretionary bonuses and ongoing training.