Fine Dining Restaurant Manager - Carvers on 19

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) match

Paid vacation and holidays

Flexible spending accounts

Job summary

Carvers on 19, a fine dining steakhouse atop Hard Rock Hotel & Casino Tulsa, seeks an experienced Restaurant Manager to lead daily operations and drive exceptional guest experiences. You will mentor a high-performing team, manage hiring, training, and scheduling, and ensure financial performance and adherence to standards.

The ideal candidate has 3–5 years in food and beverage management, strong leadership and communication skills, and a passion for upscale dining with a focus on staff

Qualifications

• Bachelor's degree in Hospitality Management or related field is required.
• Minimum 2–3 years of restaurant leadership in fine dining or luxury hospitality.
• 3–5 years of food and beverage management experience preferred.

Responsibilities

• Oversee daily operations of Carvers on 19 to ensure exceptional service and elevated dining.
• Lead, mentor, and develop a high-performing hospitality team.
• Manage hiring, onboarding, training, scheduling, and employee development.
• Maintain high standards of service, menu knowledge, and wine/spirits presentation.
• Monitor food and beverage costs, labor, inventory, and budgets.
• Prepare financial documentation and contribute to monthly budget reports.
• Collaborate with culinary/beverage teams to ensure seamless service.
• Support events and private dining with top-tier guest experiences.
• Train staff on service standards and guest engagement.

Skills

Leadership

Guest service

Budget management

Staff development

Communication

Education

Bachelor's degree in Hospitality Management

Job description

Job Description

Perched on the 19th floor of Hard Rock Hotel & Casino Tulsa, Carvers on 19 (C19) offers an unforgettable fine dining experience featuring premium steaks, bold culinary creations, expertly crafted cocktails, and an extensive selection of fine wines and bourbons. With breathtaking panoramic views and a beautifully redesigned atmosphere inspired by Tulsa's historic Art Deco architecture, C19 combines sophisticated elegance with warm, attentive hospitality.

Perched on the 19th floor of Hard Rock Hotel & Casino Tulsa, Carvers on 19 (C19) offers an unforgettable fine dining experience featuring premium steaks, bold culinary creations, expertly crafted cocktails, and an extensive selection of fine wines and bourbons. With breathtaking panoramic views and a beautifully redesigned atmosphere inspired by Tulsa's historic Art Deco architecture, C19 combines sophisticated elegance with warm, attentive hospitality.

We are seeking an experienced and passionate Fine Dining Restaurant Manager to lead the daily operations of this award-winning steakhouse. This position oversees all aspects of restaurant performance, including exceptional guest service, team development, financial management, inventory, and operational excellence. The ideal candidate is a hospitality-driven leader with a passion for upscale dining, a commitment to developing exceptional teams, and the ability to create memorable experiences for every guest.

Responsibilities

• Oversee daily operations of Carvers on 19, ensuring exceptional service, culinary presentation, and an elevated fine dining experience.


• Lead, mentor, and develop a high-performing team that consistently delivers professional, attentive, and personalized guest service.


• Manage hiring, onboarding, training, scheduling, performance evaluations, and employee development.


• Maintain high standards of fine dining etiquette, service execution, menu knowledge, and food and beverage presentation.


• Oversee food and beverage costs, labor expenses, inventory management, purchasing, and departmental budgets.


• Prepare financial documentation, monitor operating performance, and contribute to monthly budget variance reporting.


• Partner with culinary and beverage teams to ensure seamless service, operational efficiency, and a consistent guest experience.


• Support exceptional dining experiences for special occasions, celebrations, private dining events, and group reservations.


• Conduct ongoing training on menu offerings, wine and spirits, service standards, operational procedures, and guest engagement.


• Maintain a clean, safe, and sanitary environment while ensuring compliance with company policies, internal controls, applicable gaming regulations, and food safety standards.


• Foster a positive, collaborative workplace culture that reflects Cherokee Nation Entertainment's commitment to a fun, friendly, quick, comfortable, clean, and safe environment.

Qualifications

• Bachelor's degree in Hospitality Management or a related field and 3–5 years of food and beverage management experience, or an equivalent combination of education and experience.


• Minimum of 2–3 years of restaurant leadership experience, preferably in a fine dining, upscale restaurant, steakhouse, or luxury hospitality environment.


• Strong understanding of elevated dining service standards, restaurant operations, food and beverage management, and guest relations.


• Demonstrated experience managing departmental budgets, labor costs, inventory, and operational performance.


• Proven ability to recruit, coach, develop, and lead high-performing hospitality teams.


• Knowledge of premium food offerings, fine wines, spirits, and elevated beverage service preferred.


• Excellent communication, organizational, problem-solving, and leadership skills with a strong commitment to guest satisfaction.


• Ability to obtain ServSafe certification and a state-issued Alcoholic Beverage License.


• Flexibility to work varying shifts, including evenings, weekends, and holidays, based on business needs.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s What Awaits You

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).


• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.


• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.


• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment. Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.


• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.


• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.


• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment