Fine Dining Restaurant Manager

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Park Hyatt Mexico City Polanco, located in Polanco overlooking Chapultepec Park, seeks a Fine Dining Restaurant Manager to lead a luxury dining operation delivering impeccable, personalized service aligned with five-star standards.

You will oversee guest journeys, reservations, service, the wine program, quality control and profitability, championing precision, discretion and continuous improvement for discerning international guests.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 5 years of experience in luxury fine dining, preferably in a Michelin-starred or Michelin-recognized restaurant or five-star hotel.
• Proven experience leading high-performing teams in a sophisticated, detail-oriented service environment.
• Strong knowledge of fine dining service, gastronomy, wine, spirits, and international hospitality standards.
• Advanced wine knowledge is highly desirable.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Fluent Spanish and English; additional languages are an advantage.
• Impeccable personal presentation, discretion, cultural awareness, and attention to detail.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Lead the operation of a fine dining restaurant, delivering impeccable, highly personalized service.
• Manage the guest journey, service standards, and reservations.
• Oversee food and beverage presentation and the hotel wine program.
• Ensure quality control and operational profitability.
• Champion precision, discretion, refined hospitality, and continuous improvement.
• Create memorable experiences for discerning international guests.

Skills

Team leadership

Service excellence

Attention to detail

Organization

Problem-solving

Discretion

Cross-cultural awareness

Multilingual (English/Spanish)

Education

Bachelor’s degree in Hospitality Management or related field

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Join us for an extraordinary opportunity to shape the opening of Park Hyatt Mexico City Polanco, located in the heart of Polanco overlooking Chapultepec Park, where timeless luxury meets contemporary elegance in one of the world’s most vibrant and dynamic destinations.

The Fine Dining Restaurant Manager will lead the operation of a fine dining restaurant, delivering impeccable, highly personalized service aligned with five-star Forbes hotel level standards. The role is responsible for managing the guest journey, service excellence, team performance, reservations, food and beverage presentation, hotel wine program, quality control, and operational profitability. The ideal candidate will champion precision, discretion, refined hospitality, and continuous improvement while creating memorable experiences for discerning international guests.

Grounded in our Purpose to Care for People so they can be their Best, the Fine Dining Restaurant Manager will bring this Purpose to life through meaningful connections with guests and colleagues and through the consistent delivery of the thoughtful, personalized experiences that define Park Hyatt.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 5 years of experience in luxury fine dining, preferably in a Michelin-starred or Michelin-recognized restaurant or five-star hotel.
• Proven experience leading high-performing teams in a sophisticated, detail-oriented service environment.
• Strong knowledge of fine dining service, gastronomy, wine, spirits, and international hospitality standards.
• Advanced wine knowledge is highly desirable.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Fluent Spanish and English; additional languages are an advantage.
• Impeccable personal presentation, discretion, cultural awareness, and attention to detail.
• Availability to work evenings, weekends, and holidays.

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