Fine-Dining Host & Guest Experience Specialist

Coastal Fish Company; Memphis (TN); On-site; USD 24,000 - 34,000; Full time

Job summary

Coastal Fish Company in Memphis, TN is seeking friendly hosts, hostesses and greeters to create a welcoming guest experience. You will greet guests, ascertain dining needs, seat guests, and help maintain a smooth seating flow using Open Table.

The ideal candidate has excellent verbal communication, strong customer service, and a collaborative, enthusiastic approach. Prior hospitality or fine dining experience is a plus, with professionalism and calm in busy periods.

Qualifications

• Acute eye for detail with excellent customer service and good judgment.
• Ability to deescalate tense situations while making guests feel welcomed.
• Experience in fine dining or hospitality is preferred.

Responsibilities

• Greets guests with enthusiasm and makes them feel welcome.
• Ascertains dining needs and preferences.
• Seats guests and manages seating chart using Open Table.
• Monitors activity to determine seating and flow.
• Responds to guest inquiries in a timely and friendly manner.
• Assists with opening/closing duties as needed.
• Supports team members and other departments to maintain positive relationships.

Skills

Verbal Communication

Excellent Customer Service

Conflict Resolution

Collaboration

Enthusiastic

Thoroughness

Professionalism

Job description

Coastal Fish Company in Memphis, TN is seeking friendly hosts, hostesses and greeters to create a welcoming guest experience. You will greet guests, ascertain dining needs, seat guests, and help maintain a smooth seating flow using Open Table.

The ideal candidate has excellent verbal communication, strong customer service, and a collaborative, enthusiastic approach. Prior hospitality or fine dining experience is a plus, with professionalism and calm in busy periods.