Financing Solutions Specialist — Help Clients Access Credit

OneMain Financial Group; Lavina (MT); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Résumé du poste

OneMain Financial Group is hiring a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing. The role emphasizes multi-channel engagement and driving branch goals in a dynamic environment.

Responsibilities include guiding customers through loan processes, managing loan lifecycles including collections, and educating on insurance options while ensuring compliance.

Qualifications

• High School Diploma or GED is required.

Responsabilités

• Multitask effectively to meet dynamic role demands and provide timely, efficient service.
• Exceed customer expectations through empathy and encouragement to achieve branch and individual goals.
• Develop new connections and retain existing ones by engaging customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections activities while ensuring compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a proactive, goal-oriented attitude.
• Educate customers on optional insurance products, ensuring thorough understanding of loans and options.

Connaissances

Sales experience

Collections experience

Customer service experience

Formation

High School Diploma or GED

Description du poste

OneMain Financial Group is hiring a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing. The role emphasizes multi-channel engagement and driving branch goals in a dynamic environment.

Responsibilities include guiding customers through loan processes, managing loan lifecycles including collections, and educating on insurance options while ensuring compliance.