Financing Advisor — Loan Solutions & Impact

myhrhome; Gaffney (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain in the United States is seeking a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast financing for life's expenses. You will thrive in a competitive environment where effort influences success.

The role offers professional development and advancement opportunities, with benefits including health/dental/vision, 401(k) matching, stock purchase plan, tuition reimbursement, paid time off, holidays, and volunteer time.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Customer service

Sales experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain in the United States is seeking a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast financing for life's expenses. You will thrive in a competitive environment where effort influences success.

The role offers professional development and advancement opportunities, with benefits including health/dental/vision, 401(k) matching, stock purchase plan, tuition reimbursement, paid time off, holidays, and volunteer time.