Financial Systems Support Specialist

Muf; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

MUFG Capital Analytics (US), LLC seeks a System Support Staff member with a strong accounting/finance background to support applications used by MUFG. You will respond to user tickets, process requests, and coordinate with business and technology teams for testing and issue resolution under the guidance of the Sr.

System Support Manager. The role requires knowledge of current accounting principles as they relate to Private Equity Fund of Funds, along with strong analytical and troubleshooting

Qualifications

• College degree with a major in Accounting, Finance, MIS or related field.
• One to two years of relevant work experience.

Responsibilities

• Review and process user submitted tickets in a timely manner.
• Research and resolve application issues as directed by the Sr. System Support Manager.
• Apply troubleshooting and problem solving techniques.
• Perform Root Cause Analysis to identify issue triggers and mitigate future issue occurrences.
• Ensure tickets have appropriate documentation attached as directed by the Sr. System Support Manager.
• Ensure tickets are resolved and closed appropriately.
• Review and update system documentation and best practices under supervision.
• Maintain working knowledge of accounting principles as they pertain to Private Equity.
• Perform user access reviews for applications used by MUFG.

Skills

Accounting/Finance

Excel

Analytical skills

Troubleshooting

VLOOKUP

Pivot tables

Communication

Education

Accounting/Finance/ MIS degree

Tools

ServiceNow

Investran

eFront

Financial systems

Job description

MUFG Capital Analytics (US), LLC seeks a System Support Staff member with a strong accounting/finance background to support applications used by MUFG. You will respond to user tickets, process requests, and coordinate with business and technology teams for testing and issue resolution under the guidance of the Sr.

System Support Manager. The role requires knowledge of current accounting principles as they relate to Private Equity Fund of Funds, along with strong analytical and troubleshooting