Financial Systems Analyst - US/EU - Remote

Worldwide Clinical Trials - USA; North Carolina; Remote; USD 65,000 - 85,000; Full time

Job summary

A leading global CRO seeks a Financial Systems Analyst to manage stakeholder requests and ensure effective support. Ideal candidates will possess strong communication and analytical skills, with proficiency in Certinia PSA and Microsoft Excel. This role offers a dynamic environment encouraging inclusivity and professional growth.

Qualifications

• Understanding of financial project aspects from Study Award to Project Close Out.
• Preferred experience in business or finance.
• Ability to increase technical understanding of Certinia.

Responsibilities

• Manage requests from Certinia Service Desk, ensuring timely resolution and documentation.
• Escalate technical requests with background documentation as needed.
• Stay updated on Certinia changes affecting stakeholders.

Skills

Communication

Analytical skills

Project management

Education

Bachelor’s degree

Tools

Certinia PSA

Microsoft Excel

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates, and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers, and doers. Together, we are changing the way the world experiences CROs — in the best possible way.

Our mission is to work with passion and purpose every day to improve lives, and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that promotes collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Financial Systems Analyst does at Worldwide

The Financial Systems Analyst is the first point of contact for stakeholders and is responsible for managing the support desks. The analyst will troubleshoot help requests, resolving as many as possible before escalating to the next tier of support. They will ensure that all requests are resolved and documented in a timely manner.

What will you do

1. Leverage understanding of Certinia functionality to manage, categorize, resolve, and document requests from the Certinia Service Desk.
2. Escalate requests that require technical assistance with background documentation on the reason for the escalation.
3. Stay current on Certinia changes and how they impact stakeholders.
4. Manage users, including granting access and updating permissions in both Certinia and NetSuite.

What you will bring to the role

• Excellent written and verbal communication skills to clearly and concisely present information, including English language proficiency.
• Ability to influence and challenge as required.
• Understanding of the financial aspects of projects from Study Award to Project Close Out.
• Take responsibility for self-learning.
• Preferred work experience in business or finance.
• Ability to progressively increase technical understanding of Certinia.

Your experience

• Bachelor’s degree.
• Prior experience using Certinia PSA or a comparable system.
• Strong analytical skills.
• Strong project management skills.
• Effective communication and training skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Excel.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by law.