Financial Systems Analyst - US/EU - Remote

Worldwide Clinical Trials; Milwaukee (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

A global leader in clinical research, Worldwide Clinical Trials is seeking a Financial Systems Analyst. This entry-level position involves managing support requests relating to Certinia, ensuring efficient operations and communication with stakeholders. Ideal candidates will demonstrate analytical abilities and a Bachelor's degree, contributing to a supportive and innovative environment.

Qualifications

• Excellent written and verbal communication skills.
• Prior experience using Certinia PSA or a comparable system.
• Ability to work independently and as part of a team.

Responsibilities

• Manage, categorize, resolve and document requests from the Certinia Service Desk.
• Escalate requests that require technical assistance.
• Manage users, including granting access and updating permissions.

Skills

Communication

Analytical skills

Project management

Education

Bachelor’s degree

Tools

Microsoft Excel

Certinia PSA

Job description

Join to apply for the Financial Systems Analyst - US/EU - Remote role at Worldwide Clinical Trials

Join to apply for the Financial Systems Analyst - US/EU - Remote role at Worldwide Clinical Trials

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What The Financial Systems Analyst Does At Worldwide

Financial Systems Analyst is the first point of contact for stakeholders and is responsible for managing the support desks. The Financial Systems Analyst will troubleshoot help requests, resolving as many as possible before escalating to the next tier of support. The Financial Systems Analyst will ensure that all requests are resolved and documented in a timely manner.

What Will You Do

• Leverage understanding of Certinia functionality to manage, categorize, resolve and document requests from the Certinia Service Desk.
• Escalate requests that require technical assistance with background documentation on the reason for the escalation.
• Stay current on Certinia changes and how they impact stakeholders.
• Manage users, including granting access and updating permissions in both Certinia and NetSuite.
  
  

What You Will Bring To The Role

• Excellent written and verbal communication skills to clearly and concisely present information, including English language proficiency;
• Ability to influence and challenge as required.
• Understanding of the financial aspects of projects from Study Award to Project Close Out.
• Take responsibility for self-learning.
• Preferred work experience in business or finance.
• Ability to progressively increase technical understanding of Certinia.
  
  

Your Experience

• Bachelor’s degree.
• Prior experience using Certinia PSA or a comparable system.
• Strong analytical skills.
• Strong project management skills.
• Effective communication and training skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Excel.
  
  

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Research Services

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