Financial Specialist 2

Inova Health System; Virginia (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Inova Health System in Northern Virginia is seeking a Financial Specialist 2 to support patient access and billing workflows. You will verify insurance, counsel patients on financial liability, and collaborate with care teams to maximize reimbursement while maintaining compliance.

The role emphasizes effective communication with diverse audiences, error reduction, and participation in process improvements to enhance the patient financial experience.

Qualifications

• Three years of patient access experience.
• High School diploma or GED required.
• Certification not required.

Responsibilities

• Review and correct errors before completion and route for review when appropriate.
• Participate in process improvement activities and update policies and procedures.
• Report near misses, accidents, and occurrences for patients, visitors, and staff; observe safety hazards.
• Respond to problems with urgency; identify root cause and develop solutions.
• Understand frontend functions that initiate patient care such as scheduling, registration, and care management.
• Consult with team members, leaders, and stakeholders about potential barriers to team results.
• Anticipate overload and plan resources to resolve peak conditions.
• Understand account resolution processes such as benefit verification, insurance classification, billing disputes, and follow-up.
• May perform additional duties as assigned.

Skills

Communication

Patient access

Process improvement

Team collaboration

Education

High School or GED

Job description

The Financial Specialist 2 completes work assignments within established quality standards. Communicates effectively with various audiences using the most appropriate method. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements. Contributes to a safe patient care environment.

Job Responsibilities

• Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
• Participates in process improvement activities and makes suggestions for new or revised policies and procedures.
• Reports all near misses, accidents, and occurrences for patients, visitors, and staff. Observe the working environment for potential and actual hazards. Attends patient safety training and maintains current safety certifications – if required.
• Responds to problems with a sense of urgency. Uses a logical process to identify the problem's origin and develop appropriate solutions.
• Demonstrates an understanding of frontend functions that initiate patient care such as scheduling, registration, and care management.
• Informs and consults with team members, leaders, and stakeholders about potential barriers that impact team results.
• Anticipates overload and peak work conditions and makes plans/identifies resources to resolve them.
• Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
• May perform additional duties as assigned.

Additional Requirements

• Certification - Not requiredLicensure - Not requiredExperience - Three years of patient access experience;Education - High School or GED

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we\'re a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we\'re constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receiveconsideration for employment without regard to age, color, disability, gender identity orexpression, marital status, national or ethnic origin, political affiliation, pregnancy (includingchildbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation,veteran status, genetic information, or any other characteristics protected by law.

Job Info

• Job Identification 685056
• Job Category Finance
• Posting Date 08/06/2026, 04:51 PM
• Locations Inova Health Center 8081 - Fairfax East (On-site)