Financial Solutions Center Leader

Socket.dev; Canton (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

First Commonwealth Financial in Canton, OH seeks a Financial Solutions Center Manager to lead a team focused on customer experience and relationship growth. You will coach, develop and execute on a plan to increase small business and consumer relationships, while maintaining operations and ensuring compliance.

Travel locally as needed and uphold the Customer Service Promise. You will drive sales through proactive business development, coaching your team, and leveraging partners to expand both

Qualifications

• An associate’s degree or equivalent experience.
• 3+ years of customer-centric sales leadership experience.
• Excellent communication and relationship-building skills.
• Technologically savvy with MS Office and bank systems.
• Must register and maintain current NMLS status.
• Valid driver’s license and local/regional travel required.

Responsibilities

• Grow Small Business Relationships through networking and referrals.
• Grow Consumer Relationships through sales processes and follow-up.
• Developing Your Team via coaching, onboarding and performance feedback.
• Manage Operations and Compliance with risk controls and policies.
• Deliver superior Customer Experience, upholding our service promises.

Skills

Communications

Relationship building

Sales skills

Leadership

Education

Associate degree or equivalent

Tools

Microsoft Office

Bank systems

Job description

First Commonwealth Financial in Canton, OH seeks a Financial Solutions Center Manager to lead a team focused on customer experience and relationship growth. You will coach, develop and execute on a plan to increase small business and consumer relationships, while maintaining operations and ensuring compliance.

Travel locally as needed and uphold the Customer Service Promise. You will drive sales through proactive business development, coaching your team, and leveraging partners to expand both