Financial Services Specialist 1 - Remote - Nevada

Nordstrom; Las Vegas (NV); Remote; USD 60,000 - 80,000; Full time

Job summary

Nordstrom is seeking a customer service representative to manage complex inquiries related to financial products in a fully remote capacity. Ideal candidates will have a strong background in customer service, excellent communication skills, and the ability to troubleshoot technical issues effectively while ensuring high-quality customer support.

Benefits

Comprehensive benefits, including medical and dental

Paid time off

Work from home subsidy of $50/month

Opportunity for career advancement

Qualifications

• Minimum of 1 year of experience in customer service.
• Strong computer skills and technical troubleshooting abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Answer complex inbound account inquiries related to various financial products.
• Troubleshoot customer inquiries regarding online enrollment and password issues.
• Process and review transactions and credit line increase requests.

Skills

Customer Service

Technical Troubleshooting

Communication

Analytical Skills

Job description

Employer Industry: Retail Services

Why Consider this Job Opportunity:
- Salary up to $28.00 per hour
- Eligible for incentives after successful completion of training
- Work from home subsidy of $50/month
- Comprehensive benefits, including medical, dental, retirement, and paid time off
- Opportunity for career advancement in a reputable company
- Fully remote position with flexible scheduling options

What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries related to various financial products
- Troubleshoot customer inquiries regarding online enrollment and password issues
- Enter and review new account applications from multiple channels
- Process and review transactions and credit line increase requests
- Perform additional duties as assigned

What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to handle a high volume of calls while maintaining accuracy
- A quiet, distraction-free workspace for remote work
- Strong computer skills and technical troubleshooting abilities
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience working in a virtual environment with minimal supervision
- Ability to work flexible hours, including nights and weekends
- Strong analytical and problem-solving skills

#RetailJobs #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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About the company

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