FINANCIAL SERVICES SPECIALIST

Horizon Health; Paris (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Horizon Health in Paris, IL is hiring a Financial Services Specialist to handle patient billing, post payments and adjustments. You will ensure accurate credits and refunds while upholding confidentiality across departments and patients.

The role requires 1-3 years of healthcare billing experience, strong clerical and computer skills, and excellent customer service. On-site hours run Monday–Friday, with competitive compensation and benefits.

Qualifications

• High school graduate.
• 1-3 years of healthcare experience or familiarity with medical terminology.
• Keen clerical and computer skills.
• Excellent customer service.
• Good oral and written communication skills.
• Ability to deal effectively and tactfully with stressful situations.
• Detail-oriented and able to work with interruptions.

Responsibilities

• Assist patients with billing concerns; receive and post patient payments; identify overpayments and process refunds; apply discount corrections; perform third party collection procedures; screen financial assistance paperwork.
• Maintain Medicare bad debt logs; maintain bankruptcy files and post adjustments; review deceased accounts for balance adjustments; review address issues and update patient information; manage self-pay and pre-pay worklists and reports.
• Serve as a backup for maintaining clinic petty cash and reimburse staff; report any out of balances.
• Attend weekly and monthly meetings to discuss ongoing issues; attend webinars and training; troubleshoot errors related to self-pay workflows; participate in projects as assigned.

Skills

Customer service

Clerical skills

Written communication

Oral communication

Attention to detail

Computer skills

Education

High school diploma

Tools

Excel

Job description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary

The financial services specialist is responsible for handling numerous issues related to patient billing. Collects and posts patient payments and adjustments. Ensures correct accounts are credited. Interacts with all departments, patients, and visitors in a courteous and professional manner. Adheres to patient confidentiality per policy.

Essential Functions

• Assist patients with billing concerns; receive and post patient payments; identify patient overpayments and process refunds; identify and apply discount corrections; perform third party collection procedures; screen financial assistance paperwork before submitting to the coordinator.
• Maintain Medicare bad debt logs; maintain bankruptcy files and post adjustments as needed; review deceased accounts for appropriate balance adjustments; review address issues and update patient information as needed; manage self-pay and pre-pay worklists and various other reports as needed; perform various month end tasks.
• Serve as a backup for maintaining clinic petty cash and reimburse staff when needed; report any out of balances.
• Attend weekly and monthly meetings to discuss ongoing issues; attend various webinars and training when needed; consult and troubleshoot errors related to self-pay workflows; participate in projects as assigned.

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.

Position Requirements

• High school graduate.
• 1-3 years of healthcare experience or familiarity with medical terminology
• Keen clerical and computer skills
• Excellent customer service
• Good oral and written communication skills
• Ability to deal effectively and tactfully with stressful situations
• Detail-oriented and ability to work with interruptions
• Basic Excel skills

Position Information

Location: 721 E. Court Street Paris, IL 61944 Hours: Full Time, Monday- Friday 8a-5p

Pay Range

Pay ranges from $15.500/hour to $22.081/hour (rate of pay is based on applicable years of experience)

Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.