Financial Services Representative

Northwell Health; Melville (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Northwell Health in Melville, NY seeks a Financial Counselor to advise admitted patients on financial responsibilities and self-payments. You will interview patients, verify insurance, and collect applicable insurances such as No Fault and Workers’ Compensation.

You’ll perform financial assessments and assist with FAU applications. Responsibilities include arranging payment plans, following up on installments, and maintaining a log of payments.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Responsibilities

• Advises and counsels admitted patients of financial responsibility and self-payments.
• Interviews patients to obtain necessary financial and insurance information.
• Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients and refers Medicaid cases when needed.
• Gathers documentation and assists in FAU application processes.
• Assists patients and families in resolving hospital bills and explains payment responsibilities.
• Establishes pro-rated financial obligations and sets up payment arrangements.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.

Skills

Financial counseling

Patient communication

Insurance verification

Cash handling

Education

High School Diploma or equivalent

Job description

Job Description

Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

Job Responsibility

• Interviews patients to obtain necessary financial and insurance information.
• Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
• Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
• Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
• Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).