Financial Services Rep I (20 hours per week)

Educational Employees Credit Union; Fresno (CA); On-site; USD 26,000 - 41,000; Full time

Job summary

Educational Employees Credit Union in Fresno, CA is hiring a Teller/Member Services Representative to process transactions and assist members with inquiries. The role offers a daytime schedule with no evenings or weekends and pays hourly within the stated range.

Responsibilities include processing teller transactions, maintaining negotiable instruments knowledge, recording transactions accurately, resolving member concerns, cross-selling credit union products, and using the provided software to

Qualifications

• Experience in financial industry preferred.
• Positive attitude and excellent member service and sales skills.
• Strong communication and dependability.

Responsibilities

• Accurately process teller transactions (loan payments, transfer of funds, etc.)
• Thorough knowledge of negotiable instruments such as cash and checks
• Efficiently and accurately record information
• Research and resolve members' concerns
• Cross-sell credit union products and services
• Efficiently utilize the software systems provided to perform member transactions

Skills

Member service

Sales skills

Communication skills

Positive attitude

Cash handling

Job description

DescriptionPAY GRADE: 19N
PAY RANGE: $19.07 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California Peoples Choice Awards.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities Of The Position Include

• Accurately process teller transactions (loan payments, transfer of funds, etc.)
• Thorough knowledge of negotiable instruments such as cash and checks
• Efficiently and accurately record information
• Research and resolve members' concerns
• Cross-sell credit union products and services
• Efficiently utilize the software systems provided to perform member transactions

Requirements
Requirements of the position include:

• Previous cash handling and/or customer service experience
• Desire to provide outstanding member service
• Ability to cross-sell
• Self-motivated
• Good communication skills
• Dependable (arrive to work on time as scheduled)