Financial Services Client Support Associate

Davenport Engineering, Inc.; Richmond (VA); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

401(k) with profit sharing

Disability and life insurance

HDHP with HSA

Paid time off

Wellness programs

Volunteer opportunities

Job summary

Davenport Engineering, Inc. in Richmond, VA is seeking a Registered Client Service Associate to support a Financial Advisor and serve as back-up to other CSAs.

This full-time, on-site role requires a banking/financial services background and strong client service skills, with FINRA licensing (SIE, Series 7, Series 63) or equivalents. The position offers a competitive salary and a comprehensive benefits package, along with opportunities to interact with internal departments and support client

Qualifications

• College Degree preferred.
• Experience in financial services or banking strongly preferred.
• FINRA Licensing: SIE, Series 7, and Series 63 (or FINRA-recognized equivalent) required.
• Extremely well-organized, detail oriented and accurate; must be able to multi-task and meet deadlines.
• Highly motivated with excellent communication and customer service skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to learn and master computer programs that house customer data.
• Basic bookkeeping skills and record keeping ability.
• Ability to understand and adhere to industry rules and regulations.

Responsibilities

• Answering phones, filing, and preparing correspondence.
• Submitting client requests for checks, wires, transfers, and security registrations.
• Helping clients to understand their monthly statements and annual tax notices.
• Acquiring cost basis.
• Responding on a timely basis to operational notices.
• Assisting with all forms of account paperwork.
• Maintaining records and files as required by the Compliance department.
• Processing mailings and arranging seminars.
• Working with internal service departments including Operations, Financial Services, and Research, among others.
• Cooperating with co-workers to cover various needs as they arise in the sales area.

Skills

Communication

Customer service

Organization

Multi-tasking

Financial services

Education

College degree

Tools

Outlook

Word

Excel

Job description

Davenport Engineering, Inc. in Richmond, VA is seeking a Registered Client Service Associate to support a Financial Advisor and serve as back-up to other CSAs.

This full-time, on-site role requires a banking/financial services background and strong client service skills, with FINRA licensing (SIE, Series 7, Series 63) or equivalents. The position offers a competitive salary and a comprehensive benefits package, along with opportunities to interact with internal departments and support client